Email notification on Docker installation: Emails not sending

I have been researching this problem for 2 weeks. I cant seem to find anything that works.

I would like to use gmail with an app password to send emails. I have configured the config.env file to the best of my knowledge and based off information i could find online. I used telnet from inside my docker container to verify connection and it was working.

No matter what I try I am not receiving any emails. I am at a loss. Any help would be greatly appreciated.

To ensure that someone can help you effectively, you’ll need to provide at least some logs, settings, versions or any other relevant information

I think it works the same way.

I’m sorry I don’t understand what you mean by this?

Im using the latest docker image of xibo cms 4.1.0.

SMTP Server Hostname

CMS_SMTP_SERVER=smtp.gmail.com:587

SMTP Username

CMS_SMTP_USERNAME=rom(blank)67@gmail.com

SMTP Password

CMS_SMTP_PASSWORD=(google 3rd party app password)

Use a TLS Connection YES/NO

CMS_SMTP_USE_TLS=YES

Use a STARTTLS Connection YES/NO

CMS_SMTP_USE_STARTTLS=NO

I use the above info in 5 different self hosted apps for emails and it works perfectly.

Please let me know what else I can provide to help. I did a complete fresh install today and email notifications still do no work… I even created a fresh app password.

Bumping my own message. Still haven’t found a solution…

I do know by fact that you need to enable use of SMTP within your Gmail account. Just to authorize the use of an application or sender outside Gmail. Otherwise, it will just block your authentication.

Thank you. I will look for this today. I haven’t had to do this for my other services that use Gmail but maybe they are doing something different than Xibo.

I read a few articles about setting up smtp on Gmail and verified that my account was set up correctly. It is set up for smtp but I am still not receiving emails.

I set up my cms to notify me if my display is out continuously every minute while testing. I get notifications in the notification center but none are sent to email.

I don’t think xibo is sending them.

In the CMS under Administration → Tasks: When was the Task Email Notifications last run? Is it Active and what was the Last Status?

Please let me know if there is anything else I can provide to help solve my issue. Thank you.