Natasha,
Thank you again. We have followed your suggestions. Sadly, we are not having any success. Here is what our IT person has to report:
These are the only errors I see in the Event Viewer if you want to pass along to the Xibo support team. This is in the System log.
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 5/3/2022 11:17:40 AM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: LOCAL SERVICE
Computer: USDANV1OFFICE1.na.net.dana.com
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event>
10016
0
2
0
0
0x8080000000000000
61322
System
USDANV1OFFICE1.na.net.dana.com
application-specific
Local
Activation
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
NT AUTHORITY
LOCAL SERVICE
S-1-5-19
LocalHost (Using LRPC)
Unavailable
Unavailable
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 5/3/2022 11:17:40 AM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: LOCAL SERVICE
Computer: USDANV1OFFICE1.na.net.dana.com
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event>
10016
0
2
0
0
0x8080000000000000
61321
System
USDANV1OFFICE1.na.net.dana.com
application-specific
Local
Activation
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
NT AUTHORITY
LOCAL SERVICE
S-1-5-19
LocalHost (Using LRPC)
Unavailable
Unavailable