Display Windows in Red Status

Good morning,
I have some problems with Windows displays.

They remain in the status of: X “The display is downloading new files”.

The version of the XIBO CMS server is Docker vers. 4.0.15

The version installed on the players (Client) is Windows: windows 4 R401.0-401 // windows 4 R402.1-402 // windows 4 R403.1-403.
However, these versions give the same problems.

I leave the photo of the states attached.

I am waiting for some useful information to resolve the case.

Check that your layouts are “valid”.

Hi jynstein,
all layout is valid.

Hi davide.siciliano,

What do you see when you click on the arrow and select ‘Manage’? Do you see anything pending in the pie charts? Also check on the display itself, under ‘Status’, what do you see here?

hi elliottek,
it’s all green (downloaded correctly).
only “fonts.css” is present in download.

no “fonts” of any kind is used in layout.

fonts.css is a file that Xibo comes packaged with. It contains all of the default fonts in Xibo.

Could you try rebuilding the fonts?
You can do this by going to Administration > Modules, editing the Font module, and ticking the box ‘Rebuild Fonts?’.

Thanks eliottek for your support.
but I have nothing about fonts (in the Administration / Modules section)

Okay, no problem. Could you try uploading a random font under the Fonts tab? After this, create a simple layout with text, schedule it on a display, and check if the css file is downloading correctly.

Default fonts are available here upload them to see if that resolves your issue.

Okay, It works.
Thanks all for support.