HI!
I am trying to display a layout on the device(window) but my device only displayed the xibo logo.
Device is authorized and ready
i scheduled a layout but nothing 
Check display settings and see how long is sync time scheduled (5min default)
Also check your XMR server port/firewall if you want instant layout changes.
You will need to fill out your cloud IP to XMR fields.
Contact cloud support.
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Hi Vmunoz
If you are using Xibo Cloud Hosting, you are welcome to submit a support ticket through the âMy Accountâ website.
In the meantime, please verify the following steps:
- Player Authorization: Ensure your Windows player is authorized.
- Layout Status: If you have a layout scheduled, verify that it is not currently checked out in the Layouts tab of your CMS.
- Scheduling: Set the schedule time to âAlwaysâ to ensure the player can reproduce the layout at any time.
- Player Status: Confirm that your player is logged in. It should show a green status once all necessary files have been downloaded.
Best regards,
Erik Romo
Did you publish your layout? If it is in draft and never been published it wonât show up on your display.
Icon says authorized, downloading, logged in, interval check is 5 min, he could not schedule without publish and there is some action being sent in 5min interval ⌠or am I wrong ?
Shouldnât this be automatic on cloud deployments ?
Hi @0x0 , XMR is set up and running automatically on cloud. If the boxes in those fields are left empty then the default addresses are used.
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You can schedule but until the layout is published, nothing will be shown.
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Can âchecked outâ layout be scheduled without being published ?