Hi all,
I followed the topic about using dataset on Xibo here:
I have done it step by step.
The layout is valid.
But Android client take over 6 hours to download this content but nothing has done yet.It still download
I test on 2 Android clients in distinct location.The server is on https://vultr.com.
All layout with 1 region with a video takes only a few minutes to download but i dont know why it take a long time to download the dataset layout.
The Player thinks the layout is invalid and has nothing further to download so there must be something on the layout the Player doesn’t like.
Check for empty regions (perhaps hidden behind others) as a first step.
Hi Alex,
I dont know why CMS said that its valid but client can not see it.
It has only one region with text .
I can preview but nothing in dataset is showed althought dataset has data for this moment meeting.
Another problem that when preview the layout, i can see it run with a wrong time frame.
The time is now : 15:28:xx 2015-11-20
When i edit the dtMeetingStart and dtMeetingFinish to 15:xx:xx.
It does not work
Thanks
Is the timezone set correctly on the CMS?
Hi Alex,
I am sure the time in CMS is correct.
The region is Ho_Chi_Minh / VietNam.
Does the preview mode show the CMS time or Local PC time ?
Local PC time as far as I know
Yes, I check and it seem correct.The clock show the local time.
Do you know which way to show the CMS time ?
By the way, The Current Meeting is behave so strangely.
So the dataset contents will be based on the CMS time. Any clock you show will be based on the local player time. It’s important therefore that they’re in the same timezone and that the clock is the same in both places.
The timezone on your CMS can’t be the same if it’s showing a different time.
You need to check the timezone in the CMS settings and on the CMS machine itself.
I checked it.
The timezone of CMS is correct
I also checked the Last Accessed log and see that the CMS time is
2015-11-20 17:16
That mean it correct.
The only one thing i doubt is the time of CMS machine is another timezone(Japan).
A comment on the OP’s original problem - the layout #28 is listed as an invalid layout which means the player has downloaded it, but it considered it to be invalid.
My guess is that the filter criteria specified means that nothing was returned (i.e. the dataset is empty and therefore won’t be shown).
The filter:
NOW() > dtMeetingStart AND NOW() < dtMeetingFinish
Means that 0 results will be returned if there are no meetings between the current MySQL Server time and the meeting dates as entered.
This is probably your issue - the NOW() mysql function is most likely returning a Japanese time zone date/time, which isn’t matching your meeting dates.
Thank you.
I got your helps