Black screenshot on android player(only video)

did someone has fix this problem? when i request a screenshot on android player the screenshot only appear black on video, did you fix this problem ? or someone can help ?

Assuming you’re using a recent Xibo for Android Player, and your hardware supports it (eg a DSCS9), and you’ve given permission for Xibo to write to your device shared storage (it’s done as part of the connect to the CMS wizard) then you can use the screencap intent to capture a screenshot including video content.

To do so, simply enter screencap in to the Display Settings profile under the Advanced tab:

It will take longer than normal to return the screenshot - normally 10-12 seconds. As I say it will only work on devices that support this behaviour in their firmware such as the DSCS9.

soo if i using normal android box when android player playing a video , when i request a screenshot in cms it will only appear black ? there is no fix for this ?

Try the screencap intent I’ve outlined as it does work on some other devices.

Otherwise no unfortunately because video is hardware accelerated it’s not possible for us to get a screenshot of the video running. The device has to do that at the firmware level.

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