Xibo requirements disagree with phpinfo()

Hi everybody, I’m new to this forum and to Xibo;
I’m trying to install the latest release of Xibo, but I encounter the Soap Extension and Fileinfo support errors.
The tech guys that host my site answered giving me a link to a phpinfo() command, and telling me that Soap end Fileinfo are both OK, despite Xibo preinstall analysis.
Now I don’t know what to do…
This is the link they gave me:
Thanks in advance

Fileinfo problem (xampp) I resolve by 1. check your server have php_fileinfo.dll 2.open file php.ini and uncomment at extension = php_fileinfo.dll