# Xibo display status

**URL:** https://community.xibo.org.uk/t/xibo-display-status/4620
**Category:** Help Topics
**Created:** [January 6, 2016, 1:14pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620 "2016-01-06T13:14:40Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![aswathi](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/a/f4b2a3/32.png) [@aswathi](https://community.xibo.org.uk/u/aswathi)
#### Post date: [January 6, 2016, 1:14pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/1 "2016-01-06T13:14:40Z")

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Hi,  
My xibo display status shows cross sign…why ???

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### Author: ![Peter](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/peter/32/8154_2.png) [@Peter](https://community.xibo.org.uk/u/Peter)
#### Post date: [January 6, 2016, 1:24pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/2 "2016-01-06T13:24:20Z")

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Perhaps it’s downloading new files.  
It should go back to tick(checkmark) after your display finish downloading everything it needs.

If it would persists, could you please show us a screenshot of status window on your device?

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### Author: ![aswathi](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/a/f4b2a3/32.png) [@aswathi](https://community.xibo.org.uk/u/aswathi)
#### Post date: [January 6, 2016, 1:32pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/3 "2016-01-06T13:32:55Z")

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![](https://community.xibo.org.uk/uploads/default/original/1X/d5def4cd197b86144bcae89e1cf0d88ebc8b197d.jpg)

Display status…

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### Author: ![Peter](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/peter/32/8154_2.png) [@Peter](https://community.xibo.org.uk/u/Peter)
#### Post date: [January 6, 2016, 1:39pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/4 "2016-01-06T13:39:23Z")

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I assume that’s a Windows client, could you please press ‘i’ on your keyboard to display status window (while Xibo for Windows is running) and take a screenshot of it.

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### Author: ![aswathi](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/a/f4b2a3/32.png) [@aswathi](https://community.xibo.org.uk/u/aswathi)
#### Post date: [January 6, 2016, 1:43pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/5 "2016-01-06T13:43:45Z")

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![](https://community.xibo.org.uk/uploads/default/original/1X/7e36382941c7217700e8a79e1edfc74da8490abf.jpg)

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### Author: ![Peter](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/peter/32/8154_2.png) [@Peter](https://community.xibo.org.uk/u/Peter)
#### Post date: [January 6, 2016, 1:57pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/6 "2016-01-06T13:57:36Z")

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So it seems that there is a problem with access/permissions to your player’s local library.  
So you might want to look at it and make sure that account that’s currently logged in has admin access.

You could also try to use the default path for local library  
ie `C:\Users\USERNAME\My Documents\Xibo Library`

It seems to connected to CMS just fine, but the permissions and lack of access to local library are causing problems.

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### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [March 4, 2020, 5:04pm UTC](https://community.xibo.org.uk/t/xibo-display-status/4620/7 "2020-03-04T17:04:33Z")

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