# Xibo cms login error
**URL:** https://community.xibo.org.uk/t/xibo-cms-login-error/2864
**Category:** Get Help
**Created:** [July 7, 2015, 3:46am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864 "2015-07-07T03:46:13Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 7, 2015, 3:46am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/1 "2015-07-07T03:46:13Z")
i was install xibo 1.7.4 but i can’t log in xibo cms
what is wrong? i correctly typing my account id and password
please let me know, what’s wrong this log in problem.
thanks you
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### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 7, 2015, 4:35am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/2 "2015-07-07T04:35:07Z")
username or Password incorrect? ☹
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### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 7, 2015, 4:39am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/3 "2015-07-07T04:39:32Z")
please help me~~ please
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### Author:  [@Peter](https://community.xibo.org.uk/u/Peter)
#### Post date: [July 7, 2015, 8:55am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/4 "2015-07-07T08:55:12Z")
Hi,
If you are hosting with us (Spring Signage, cloud hosting), please let me know what’s your CMS instance address/name
If you are not hosting with us then have a look here:
> [@How do I reset the xibo\_admin account password?](https://community.xibo.org.uk/t/how-do-i-reset-the-xibo-admin-account-password/29):
>
> If you’ve forgotten your xibo\_admin account password and don’t have any way to recover access to your Xibo system, you can reset the xibo\_admin account password as follows: Connect to the Xibo database and run the following SQL. You could do that from the mysql command line application, or via a web interface such as PHPMyAdmin: UPDATE `user` set `UserPassword` = MD5('password'), CSPRNG = 0 WHERE `UserID` = 1 LIMIT 1; Your xibo\_admin password will then be “password”. Please ensure you the…
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### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 7, 2015, 4:20pm UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/5 "2015-07-07T16:20:58Z")
i was install my home pc, but i can’t login the xibo cms admin.
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### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 8, 2015, 3:31am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/6 "2015-07-08T03:31:24Z")
i do that you teaching. but i can’t login xibo cms admin
now, admin id is ‘xibo\_admin’ and password is 'password’
i really want to use this xibo cms sw.
please help me peter~
please~
Would you controll my pc for remote controll as like skype or teamviewer
Please ~
thank you very much
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### Author:  [@cslaughter](https://community.xibo.org.uk/u/cslaughter)
#### Post date: [July 8, 2015, 3:36am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/7 "2015-07-08T03:36:35Z")
raincrow,
Did you go to the link that Peter replied with?
If so, what happens when you try to login now? If you get an error please post what it says. Providing more details will help someone to help you.
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### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 8, 2015, 5:24am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/8 "2015-07-08T05:24:04Z")
i triied this problem but it is too difficult for me.
i record my screen and upload to youtube.
dear Dev sir!~
please help me for watching xibo cms interface.
please
admin id: xibo\_admin
password: 1111
thank you very much~
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### Author:  [@raincrow](https://community.xibo.org.uk/u/raincrow)
#### Post date: [July 8, 2015, 7:34am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/9 "2015-07-08T07:34:28Z")
i solved this problem
thank you
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### Author:  [@jwest](https://community.xibo.org.uk/u/jwest)
#### Post date: [January 30, 2016, 1:21pm UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/12 "2016-01-30T13:21:39Z")
Please, I have the same problem. How do you solved it?
Regards, Luiz
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### Author:  [@cslaughter](https://community.xibo.org.uk/u/cslaughter)
#### Post date: [January 30, 2016, 6:22pm UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/13 "2016-01-30T18:22:42Z")
> [@Peter](#):
>
> Hi,
>
> If you are hosting with us (Spring Signage, cloud hosting), please let me know what’s your CMS instance address/nameIf you are not hosting with us then have a look here:
>
> ```
> How do I reset the xibo_admin account password? FAQ
>
> ```
>
> If you’ve forgotten your xibo\_admin account password and don’t have any way to recover access to your Xibo system, you can reset the xibo\_admin account password as follows:
>
> Connect to the Xibo database and run the following SQL. You could do that from the mysql command line application, or via a web interface such as PHPMyAdmin:
>
> UPDATE `user` set `UserPassword` = MD5(‘password’), CSPRNG = 0 WHERE `UserID` = 1 LIMIT 1;
>
> Your xibo\_admin password will then be “password”. Please ensure you then …
Did you try the post from Alex that Peter posted? It will tell you what to do.
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### Author:  [@jwest](https://community.xibo.org.uk/u/jwest)
#### Post date: [February 1, 2016, 12:08am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/14 "2016-02-01T00:08:02Z")
Solved it. Thank you.
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### Author:  [@cslaughter](https://community.xibo.org.uk/u/cslaughter)
#### Post date: [February 1, 2016, 12:08am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/15 "2016-02-01T00:08:57Z")
Your Welcome. Good to hear.
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### Author:  [@Peter](https://community.xibo.org.uk/u/Peter)
#### Post date: [February 1, 2016, 8:59am UTC](https://community.xibo.org.uk/t/xibo-cms-login-error/2864/16 "2016-02-01T08:59:02Z")