# Xibo client player crash daily, due to Power Point becoming non responsive

**URL:** https://community.xibo.org.uk/t/xibo-client-player-crash-daily-due-to-power-point-becoming-non-responsive/3340
**Category:** Help Topics
**Created:** [September 4, 2015, 2:50pm UTC](https://community.xibo.org.uk/t/xibo-client-player-crash-daily-due-to-power-point-becoming-non-responsive/3340 "2015-09-04T14:50:31Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![dan](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/dan/32/9115_2.png) [@dan](https://community.xibo.org.uk/u/dan)
#### Post date: [September 10, 2015, 5:43pm UTC](https://community.xibo.org.uk/t/xibo-client-player-crash-daily-due-to-power-point-becoming-non-responsive/3340/6 "2015-09-10T17:43:11Z")

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I don’t think your original problem will be solved by reinstalling the CMS portion of the application - the error you are seeing is entirely related to the Player software not the CMS.

Anyway… 😄

What changes have you made to `php.ini`? Enabling file\_info should be fairly straight forward, but we do have a FAQ: [How do I enable FileInfo in PHP](https://community.xibo.org.uk/t/how-do-i-enable-fileinfo-in-php/78)

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