Xibo Client Out of Memory fails

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1

Hi, just recently these errors started randomly we can’t figure out what they are related to. XiboClient with OutofMemory exception error with white background and two diagonal lines. There are no modification on the video drivers. There has been a recent feature 1803 Windows 10 installed, all updates are current. CMS maintenance is done on daily basis. Client version is 1.7.6 with 4GB memory.

************** Exception Text **************
System.OutOfMemoryException: Out of memory.
at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
at System.Drawing.Graphics.DrawImage(Image image, Rectangle destRect, Int32 srcX, Int32 srcY, Int32 srcWidth, Int32 srcHeight, GraphicsUnit srcUnit, ImageAttributes imageAttrs, DrawImageAbort callback, IntPtr callbackData)
at System.Drawing.Graphics.DrawImage(Image image, Rectangle destRect, Int32 srcX, Int32 srcY, Int32 srcWidth, Int32 srcHeight, GraphicsUnit srcUnit, ImageAttributes imageAttr)
at System.Windows.Forms.ControlPaint.DrawBackgroundImage(Graphics g, Image backgroundImage, Color backColor, ImageLayout backgroundImageLayout, Rectangle bounds, Rectangle clipRect, Point scrollOffset, RightToLeft rightToLeft)
at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle, Color backColor, Point scrollOffset)
at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle)
at System.Windows.Forms.Control.OnPaintBackground(PaintEventArgs pevent)
at System.Windows.Forms.ScrollableControl.OnPaintBackground(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3131.0 built by: NET472REL1LAST
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

XiboClient
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Xibo%20Player/XiboClient.exe

System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

Xilium.CefGlue
Assembly Version: 3.0.0.0
Win32 Version: 3.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Xibo%20Player/Xilium.CefGlue.DLL

System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3110.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

XiboClient.XmlSerializers
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Xibo%20Player/XiboClient.XmlSerializers.DLL

System.Web.Services
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

AxInterop.WMPLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Xibo%20Player/AxInterop.WMPLib.DLL

Interop.WMPLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Xibo%20Player/Interop.WMPLib.DLL

2

Could be good to ensure all drivers are up to date - not necessarily via Windows update, you might need to download drivers directly form the manufacturer in some cases (especially regarding GPU drivers).

Make sure all .net libraries etc are up to date, I’d assume they should be if windows update is enabled.

You may also want to upgrade the player to the newer version in 1.7 series.
Perhaps open Windows Task Manager and monitor the memory usage while Xibo player is active to see how much of it is it using.

What kind of content is scheduled to display on your player?

3

Ok, thank you - we will go through this checklist and we’ll upgrade too. Media is .mp4, .png and .jpg. We have a rss ticker and a zone with html (php/curl) for weather data.