White label failure V2 207 and V2 211

we tested the V2 207 and V2 211 without white label on a tv box device with only 1GB of RAM and it worked for 15 days in a row, after generating the .apk with white label and our logo, the device runs for a few hours and then the device crashes it is necessary to restart by removing the power plug from the device, sometimes the device runs for 10 hours straight and turns off, sometimes it runs for 5 straight hours and turns off.

Thanks for your message.

The standard release is itself a white label, so there’s no difference between the standard build and your white label other than the logo and name.

I’d suggest its related to the content you’re running, or the settings in use. If you’ve purchased Xibo for Android licenses, I’d contact the helpdesk who will be able to look in to it further with you - support@xibosignage.com

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.