Website is displayed incorrectly, drops elements and text

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1

Hi there,

We’ve just rolled out Xibo for testing and have run into some problems.

We’re using Xibo to display just a web page in a region which points to http://wangarattapac.com.au/screen1/

When viewed in Chrome on the Xibo player PC (Just a PC on a Stick plugged into a 60" 4k display) it displays perfectly, however when using Xibo to display it in a web region it randomly drops off text and banners and other elements. I have tried all the different display types (natively, manual, best fit) and none seem to make a difference.

The region is 1080p. It looks to me as though it’s running out of memory and dropping the frames/not loading properly.

Can anyone help?

2

How does it look like in IE? As Xibo will use IE to show it.

Could you confirm the CMS and player version for me please?

You can also press i on your keyboard to show player status window - if there are problems we’d expect to see logs about that there.

You can also open Windows Task Manager while Xibo is running to see if it consumes too much resources.

3

Hi Peter,

It appears to hang in IE on my computer as well. In Chrome, it works with no issues. Can I change which browser it uses?

I have thought about using embedded HTML instead of a web region, but that would require a lot of extra work on my behalf. I’ll start tinkering with that on my end and see if I can come up with something.

Thanks,
Alex

EDIT: Sorry, forgot to add the CMS version. I’m on 1.8.9 and the display is on 1.8.3