Player Version
windows 3 R302.4-302
Issue
Player plays 1080p and 720p videos perfectly when connected to an HD monitor but stutters horribly when playing the same videos on 4k monitor. If I play the same videos from the desktop in Windows Media Player they play just fine - even 4k videos play fine this way but not through Xibo. I have even had a video playing in Xibo and opened another desktop on the same device and played the same video using windows media player and it will play perfectly in Media player and stutter badly in Xibo. The short version is I can’t get a video of any kind to play properly through Xibo if it is connected to a 4K screen. I have verified that the HDMI cable is 2.0 and all of the drivers have been updated.
Hardware is an Intel J4125 with Intel UHD600 graphics and 8GB ram. Videos are all h.264 .mp4 files in 720p, 1080p and 4k.
Of course i am not expecting the 4k video to play on this platform - although it does not through Xibo, the others should.