Hi licensing, thank you for your message. Could you first try upgrading your Xibo for Android Player to version 2 R205 to see if this resolves the issue?
If the issue persists, please provide a screenshot of your Status page from that Player. You can do that locally at the machine or from your CMS. Here is a guide that explains how to do that:
Please note that there may be some sensitive information in your Status page screenshot that you do not wish to share publicly, so be sure to remove any URL information or send the screenshot to me privately.
Please also note that the
Current Layout column needs to be set to display the current layout information in your Android Profile. You can find that setting by going to the
Display Settings menu in your CMS, then click the button at the end of the Android Profile you are using and choose Edit from the menu. You should then see that on the Advanced tab there is an option named
Notify Current Layout, which you can see at the bottom in my screenshot below:
Once this is set, you should find that the
Current Layout column returns the Layout name: