Upgrade from 1.7.9 to 1.8.13 not working

To be completed by the original poster:

CMS Version

Upgrading from 1.7.9 to 1.8.13 Docker container. I am following this: Upgrade and Switch to Docker Install | Xibo Digital Signage

Installation Method


Operating System



When I follow Upgrade and Switch to Docker Install | Xibo Digital Signage
I get to the end where it says you can login to the web interface. When I do that I see "The steps involved in this upgrade have been listed below, clicking the start button will run through the steps one by one. Please read through the release notes before you begin as they contain important information about this new release.

If you encounter an error, please contact support providing a screenshot of this page, making sure you include the step that experienced the error." with a Start button. I click start and the gear icon just spins, it never makes any progress. I’m not sure what else I need to do at this point.

The cpu and memory of the containers is very low while this is happening.
xibo_cms-web_1 0.00% 99.96MiB / 1GiB 9.76%
xibo_cms-db_1 0.02% 238.1MiB / 1GiB 23.25%
xibo_cms-xmr_1 0.01% 4.988MiB / 256MiB 1.95%

See the screen shot of the spinning gear :upside_down_face:

During the DB import process, I see this message:cms-web_1 | MySQL started
cms-web_1 | Attempting to import database
cms-web_1 | Importing Database
cms-web_1 | Configuring Database Settings
cms-web_1 | Setting up Maintenance
cms-web_1 | DBVersion
cms-web_1 | 94
cms-web_1 | Existing Database, checking if we need to upgrade it
cms-web_1 | We will upgrade it, take a backup
cms-web_1 | mysqldump: Error: ‘Access denied; you need (at least one of) the PROCESS privilege(s) for this operation’ when trying to dump tablespaces
cms-web_1 | Updating settings.php
cms-web_1 | Importing ca-certs

Is this an issue that needs closer attention?


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