Unexpected error: contact support

When I try to log in our CMS it generates an error.

Unexpected error: contact support.

Why is this happen? I haven’t been able to log in for a week.

Welcome to the community.

Could you confirm the following information:

  • What version of CMS you are using?
  • Is it a Docker or Custom install?
  • Have you made any changes prior to this issue occurring?
  • Can you also confirm if you were able to log in before this issue or if you have never been able to?
  • Do you have other user accounts you can successfully log in with?

Thank you

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