# Trying to use command - stop working

**URL:** https://community.xibo.org.uk/t/trying-to-use-command-stop-working/36558
**Category:** Xibo Player for Android
**Created:** [October 23, 2025, 3:37pm UTC](https://community.xibo.org.uk/t/trying-to-use-command-stop-working/36558 "2025-10-23T15:37:02Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Jakub](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/j/ecb155/32.png) [@Jakub](https://community.xibo.org.uk/u/Jakub)
#### Post date: [October 23, 2025, 3:37pm UTC](https://community.xibo.org.uk/t/trying-to-use-command-stop-working/36558/1 "2025-10-23T15:37:02Z")

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I have rooted Android device/player, since CMS 4.3.1 I can’t reboot the device with standard reboot comand. In 4.3 it worked fine.

After sending reboot comand I get in log sth like this: _readAndActionMessage: Unable to open message: javax.crypto.BadPaddingException/error:04000089:RSA routines:OPENSSL\_internal:PKCS\_DECODING\_ERROR_

Screenshot from my config:

 ![Zrzut ekranu 2025-10-23 o 17.36.04](https://community.xibo.org.uk/uploads/default/original/3X/4/d/4d43873945b89b15d42a440ebc8d3e0dc9799bb9.png)

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### Author: ![DanBW](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/danbw/32/5608_2.png) [@DanBW](https://community.xibo.org.uk/u/DanBW)
#### Post date: [October 24, 2025, 8:00am UTC](https://community.xibo.org.uk/t/trying-to-use-command-stop-working/36558/2 "2025-10-24T08:00:15Z")

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Hi Jakub,

That error you posted suggests that your XMR service may not be working. Please can you issue a reconfigure and see if that clears the error? You can then test XMR by requesting a screenshot, to see if it is returned before the collect interval. If it is returned before the collect interval, them you know that XMR is working and you can try sending commands again.

Please also note that there is a fix for commands in the latest Android player, which is [R408](https://community.xibo.org.uk/t/xibo-for-android-v4-r408-released/36542) at the time of writing this message. Can you click on the link for R408 and upgrade to that version, to see if this also helps with your issue with commands?

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### Author: ![Jakub](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/j/ecb155/32.png) [@Jakub](https://community.xibo.org.uk/u/Jakub)
#### Post date: [October 24, 2025, 8:30am UTC](https://community.xibo.org.uk/t/trying-to-use-command-stop-working/36558/3 "2025-10-24T08:30:08Z")

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I previously installed 408.

Screenshots working

I did “Reconfigure XMR” and tried reboot commnand. Now working fine.

Thank You for help.

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### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [January 23, 2026, 2:31pm UTC](https://community.xibo.org.uk/t/trying-to-use-command-stop-working/36558/4 "2026-01-23T14:31:02Z")

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