# Trouble displaying the ticker

**URL:** https://community.xibo.org.uk/t/trouble-displaying-the-ticker/2536
**Category:** Help Topics
**Created:** [June 3, 2015, 12:34pm UTC](https://community.xibo.org.uk/t/trouble-displaying-the-ticker/2536 "2015-06-03T12:34:23Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Peter](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/peter/32/8154_2.png) [@Peter](https://community.xibo.org.uk/u/Peter)
#### Post date: [June 3, 2015, 12:44pm UTC](https://community.xibo.org.uk/t/trouble-displaying-the-ticker/2536/2 "2015-06-03T12:44:31Z")

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Hi,

Your player tried to get the RSS feed but couldn’t. That could be because the connection to the CMS failed, or because when the CMS tried to get the feed from the source server it wasn’t able to.

You could have a look here:

> [@Using Tickers, Forecast, Twitter and other external resources that make use of HTTPS connections](https://community.xibo.org.uk/t/using-tickers-forecast-twitter-and-other-external-resources-that-make-use-of-https-connections/46):
>
> Using Tickers, Forecast, Twitter and other external resources that make use of HTTPS connections It is easy to reference and use external sources in Xibo widgets such as Tickers, however special consideration may need to be taken when referencing resources provided over SSL (anything with HTTPS at the front of the Address). Symptoms You have added a Ticker/Twitter/Forecast media item which references a feed or uses resources served over HTTPS and nothing is shown. You have checked the logs and …

Also could you please say what player are you using (Windows or Android) and what CMS version do you have?

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_[View the full topic](https://community.xibo.org.uk/t/trouble-displaying-the-ticker/2536)._
