Problems adding or removing layouts to groups of players

Problems adding or removing layouts to groups of players.

Vest 1.8

I’m having trouble adding and removing layouts in groups of players.

In my test I did the following:
I’ve created 2 groups of players and I’ve scheduled different videos for each of them.

When I change the player from one group to another. The videos are not changed even though I shut down the player, and then run again. It does not get the updates.

To be able to update I have to schedule some video directly to the player, only then it picks up the updates made previously.

It could be due to collection interval / layout duration or player cache.

That would not be a problem if you’d have XMR working, but from what I remember you can’t install it in your current environment.

Right.

Regarding XMR I really have no way to use it.

Regarding the player cache, what can be done?

You can clear display cache by editing and saving it on Displays page.

Without XMR you will also need to wait for collection interval, only then display will receive updated schedule / required files from the CMS.

You can explain better?:

“You can clear display cache by editing and saving it on Displays page”

Where do I find this option?

Go to the Displays page, and for each display, edit it and save making no changes. That will clear the CMS side Player cache.

Alternatively, you can do the same by editing the display settings profile you have assigned to your displays, and saving that, again making no changes. That will then clear the cache for all displays that use that profile.