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Hello, I have a problem with presetations/campaings, I have two accounts and the same settings but only on one of them Xibo player shows campaigns. When I go in dispay manage, see that files are waiting for send. On the second account it works properly, but this is a test account.

We would need to know what CMS and player version are you using and is it docker instillation or not, if not then what web server are you using?

It would be good if you could see a screenshot of player status window and/or relevant logs from CMS to suggest where the problem might be.
Screenshot of Manage page could be helpful as well.

You can also check that your CMS library path is fully qualified and correct in CMS settings and let us know what send file mode you’re using (CMS Settings -> General tab)