# Players will display a blank screen when the Display has only one Layout scheduled

**URL:** https://community.xibo.org.uk/t/players-will-display-a-blank-screen-when-the-display-has-only-one-layout-scheduled/25448
**Category:** Xibo Player for Windows
**Created:** [July 24, 2021, 12:12am UTC](https://community.xibo.org.uk/t/players-will-display-a-blank-screen-when-the-display-has-only-one-layout-scheduled/25448 "2021-07-24T00:12:29Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Norbies](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/n/df788c/32.png) [@Norbies](https://community.xibo.org.uk/u/Norbies)
#### Post date: [July 24, 2021, 12:12am UTC](https://community.xibo.org.uk/t/players-will-display-a-blank-screen-when-the-display-has-only-one-layout-scheduled/25448/1 "2021-07-24T00:12:29Z")

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Hello fellow members,

We are running a project that has its peculiarities and we´re still trying to figure out the root cause, but in our conception the display should not go blank. So here is our current setup and dynamics:

CMS Version: 2.3.10, docker installed  
Player Version: 2 R257.2-257  
Player Host OS: Windows 10  
Schedule: 1 layout scheduled per player  
Layout: 1 different layout per player, full screen  
Layout content: 1 SubPlaylist Widget, with 1 individual playlist  
Playlist content: soletly HTML packaged files (HTZ) - varying between 30 to 100 items in the timeline  
Playlist manipulation: through API (automation)  
Content Origin: automatically generated HTZ files, which are uploaded using a proprietary platform.  
Content upload and item inclusion in the playlists are automated using the API

Issue: Some Devices will display a blank screen despite having data connection, usually when a set of HTZ files is removed from the playlists, and the new ones are included also using the API. And some will display the Default Layout.

Workaround: Checkout and then Publish the affected Layout again.  
Pattern of occurrence: Usually when the media items are removed from the Playlist, and the new set is being published.

We´ve read a lot of topics and but reports in the Git, but could not find a suitable explanation and solution:  
[If you do not expire the layout being modified, some exceptions may cause the splash screen to appear](https://community.xibo.org.uk/t/if-you-do-not-expire-the-layout-being-modified-some-exceptions-may-cause-the-splash-screen-to-appear/23432) \> [Error when no schedule (only default layout) · Issue #207 · xibosignage/xibo-dotnetclient · GitHub](https://github.com/xibosignage/xibo-dotnetclient/issues/207)  
[In some cases, the [player v 254.1] option "ExpireModifiedLayouts" does the same thing as true](https://community.xibo.org.uk/t/in-some-cases-the-player-v-254-1-option-expiremodifiedlayouts-does-the-same-thing-as-true/23047) \> [WPF: player doesn't skip validity check for the Current Layout · Issue #168 · xibosignage/xibo-dotnetclient · GitHub](https://github.com/xibosignage/xibo-dotnetclient/issues/168)  
[BLANK CURRENT LAYOUT in Xibo 2.3.6 - #5](https://community.xibo.org.uk/t/blank-current-layout-in-xibo-2-3-6/23828/5)  
[When does the player play [Updated Layout]?](https://community.xibo.org.uk/t/when-does-the-player-play-updated-layout/22321)  
[Problem with Default Layout to display - #3 by natopx](https://community.xibo.org.uk/t/problem-with-default-layout-to-display/24791/3)  
[Protect against an invalid Default Layout · Issue #180 · xibosignage/xibo-dotnetclient · GitHub](https://github.com/xibosignage/xibo-dotnetclient/issues/180)  
[Video: Black screen after 1 to 2 hours · Issue #186 · xibosignage/xibo-dotnetclient · GitHub](https://github.com/xibosignage/xibo-dotnetclient/issues/186)  
[Default Layout displayed when layout containing content with future dated content is scheduled alongside valid layout. · Issue #192 · xibosignage/xibo-dotnetclient · GitHub](https://github.com/xibosignage/xibo-dotnetclient/issues/192)

We´ve read something about on how the Player will handle the XSF file of the Layout - but we could not figure out it´s behavior precisely. Does the current Layout file is deleted so a new layout is downloaded? What if the player has only one Layout Scedule? We also have some reports in this customer that the Default Layout would be displayed, instead of a black screen.

Thank you in advance  
Best regards,  
Norberto

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### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [October 23, 2021, 6:12am UTC](https://community.xibo.org.uk/t/players-will-display-a-blank-screen-when-the-display-has-only-one-layout-scheduled/25448/2 "2021-10-23T06:12:46Z")

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