Player keep dropping off

Hi Guys so we keep losing comunication between the cms and the players, then once we reboot the player they are all good.

can somone help

thanks

James

Sorry that you are experiencing this issue. Can you confirm:

  • What version of the CMS and Xibo Players are you using?
  • Are you using a wired or wireless network connection?
  • If you select the Logs option in your CMS, can you see any errors related to the players? If so, please let me know.
  • What is your Collect Interval for your Player set to?

Many Thanks.