We recently switched our Xibo layouts and have noticed that our old one comes back sporadically. I found a few entries about this on the board and tried the suggested fix of upgrading the clients (the former layout has also been deleted); unfortunately, the problem didn’t go away. I see no discernible pattern as to when/where the old layout resurfaces. Any tips would be appreciated.
What CMS and players versions are you using please?
If something is not scheduled / set as default layout for a display / display group then it certainly should not appear on the display.
You could try to clear displays cache in CMS - Edit&save display profile assigned to the devices / edit&save individual displays.
If you’re using windows clients, you could also have a look at schedule.xml file in the player local library to see if it contains any ‘old’ layouts there.
Apologies for not getting back to you already.
Our server is running 1.7.6 and we’re using 1.7.9 players on most of our PCs. Some of the players haven’t been upgraded and are using one of the 1.6 iterations. It looks like the old layouts return regardless of what version of the player we’re running, though.
Also, failed to mention, if we close the player & reopen it, the new layout returns temporarily.
I’d recommend to upgrade the CMS to 1.7.9 and use players in 1.7.9 as well.
Did you try to clear displays cache and look in schedule.xml as a suggested in my previous post?
‘old’ layouts are most likely still in the CMS (perhaps retired?) and still in the schedule or set as default layout for your displays.
Cache cleared. Will report back tomorrow and let you all know if I see anything else.
Old layout came back today. Guess the upgrade will be my next step.
How involved is the upgrade process? My boss did the initial install.
Thanks,
Wesley
1.7.6 to 1.7.9 should not be a problem, please see the upgrading steps here - http://xibo.org.uk/manual/en/release_notes_1.7.9.html
If something similar would still persist after upgrade, then it would be good to double check that those ‘old’ layouts are really deleted (and not just retired) and that there is no scheduled events with them - schedule.xml in player local library as I mentioned before should make it clearer as well.
I did look at the old layouts no longer show up in our list in the CMS.
Would going to 1.8.1 be advisable?
The wouldn’t if there are retired as well, did you to see that? ie:
If you’re able to install docker environment then yes, as 1.8 series have a lot of improvements and new features.
It is possible to install 1.8.1 CMS without docker as well, but it will require more configuration and custom settings, going forward it will be more and more complicated, while docker instillation is pretty much straightforward (once you have docker environment set up).