Not getting all data in Stat Table

Hi,

Please someone help me.

I am not getting all video played data in ‘stat’ table for a particular display.

What could be the issue ? Or, Xbio does not capture all data.

Thanks,

Rahul

Would be good to make sure you have ‘Enable stats reporting?’ enabled.

Display settings -> edit display profile assigned to your device -> Enable stats reporting? (checkbox).

If it is enabled and your player has internet connection / is connected to the CMS it will send proof of play statistics.

For more details about statistics please see this FAQ topic - Statistics reporting

Hi Peter,

Thanks So much for the response.

The said settings are ‘ON’ since starting.

My issue is that some video play durations missing in stat table.

Is there any other settings required to be done?

How can I check whether the issue is with my settings of with Xibo?

Thanks,

Rahul

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