No thumbnail and preview for one jpg image

Hello guys

I’m having an mysterious issue with one jpg image. I want to use that as background, but when I upload it Xibo don’t create a thumbnail and in preview the background remains black. All other jpegs are working fine.

My client PC has no problems with the image :dizzy_face:

This is the image:

My environment: Xibo 1.8.2, Windows Server 2012 with Apache webserver & MariaDB, IE 11, Chrome and FF 56 browser

Thx for reading

It’s a fairly high resolution image. Perhaps it exceeds you configured PHP memory limit to process it?

:thumbsup:, ok I reduced the resolution to 5 MP. That is working.

That’s one solution. The other would be to increase your PHP memory limit :slight_smile: