New PDF files doesn't display

Get Help Xibo Player for Windows
1

CMS Version

Version 3.0.3 (self installed on Linux CentOS 7), upgraded from Version 1.8 and 2.3.12

Player Version

Windows Player 3 R301.1 on Windows 10 21H1

Issue

Since i have upgraded my CMS and the players, the PDF documents newly uploaded and schedduled in a layout doesn’t display. I get a black screen on the region…
The PDF uploaded and schedduled before updates of the players works fine.

I tried to uninstall the xibo player, delete the local library in C:\users\username\Documents\ and reinstall the player but the problem persist.

I don’t see any error on the player in the information window.

Thank you for your help.
Best regards,
Damien ARNOULD

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