Local Video on Android Device does not playback


#1

Hi,

We are using local video for a display and the file path we out is /storage/emulated/0/download/video.mp4

on player status we get
Method: VideoMedia. Message. Cannot display video. Uri=/storage/emulated/0/download/video.mp4. What=1, Extra=0

if we upload same video using Video widget we get the playback with no issue

Device is Android 7.1
APK 1.8, 108
CPU:Amlogic S912 Octa Core ARM
Cortex‐A53 64‐bit @2GHz
GPU:Mali‐T820MP3 GPU @750MHz
ROM: DDR3 2GB
Emmc: 16GB

Appreciate your help.


#2

I believe that’s correct path to the file for android player.

Could you upload the video to a google drive/dropbox or similar service of your choice and share the download link with me via private message please?

I will try to run it on my local android player.


#3

Hi Peter,

Link sent to you, pls chk


#4

Hi mysign. This message is to let you know that this issue is currently being investigated. As soon as I have further information I will post on this topic. Thanks for your patience while we look into this and my apologies for any inconvenience.

Many Thanks.