Linux Client shows default layout only

Hi, I’m Gabriel.

I have a v2.0.2 CMS installation, it works just fine with Windows client but I have an issue with Linux Player: it seems to connect normally, I’m able to authorize but it never updates from default layout.

System is Ubuntu 18.04 LTS with latest client version.

Media files seem to be corrupted in the client (shows 404b size each), I’ve tried reinstalling it but the problem persists.

Could you give me some advice?


Welcome to the community!

CMS logs would be a good place to start, go through the steps of the fault wizard to collect data and download a troubleshoot file that we could take a look at: Troubleshooting.

Thank you