License issue - new client with incorrect e-mail used


#1

I have a new DSCS9 client to replace a faulty old unit, when I set it up I used the wrong e-mail address for the license pool we have, the box is showing up on the CMS, but not picking up on the new version 1.8 license that is available. How can I bring up the initial installation set up wizard again to correct this? Thanks


#2

You can reenter the License Pool email address on your Xibo for Android Player by clicking on the screen while the Xibo Player is running, clicking on the 3 dots in the top right corner of the Action Bar that appears at the top of the screen and choosing Check License from the menu.

Many Thanks.