# Layout with data don't show properly on player but good on CMS

**URL:** https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599
**Category:** Xibo Player for Android
**Created:** [October 14, 2024, 1:47pm UTC](https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599 "2024-10-14T13:47:42Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![FloDL](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/f/74df32/32.png) [@FloDL](https://community.xibo.org.uk/u/FloDL)
#### Post date: [October 14, 2024, 1:47pm UTC](https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599/1 "2024-10-14T13:47:42Z")

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Hello there,

First of all, I’m from France, so i would like to apologize for any mistake or misunderstanding that could happen.

We have a CMS on 4.1, and the Android players are on R405. I can make a layout with the design I want, and when i put the Dataset, it show up good from the CMS. Even from the preview visualisation.  
But on the player, the dataset don’t show up at all.  
I tried to put a video, and the dataset on a layer on top on it, but same result.  
Same with a background image, and / or an image added from library.

The data set is simple, it’s a “days since last incident” type of set. so very basic with 2 colomns and 1 row, from the tuto here : [Building an 'Hours since last incident' counter with DataSets](https://community.xibo.org.uk/t/building-an-hours-since-last-incident-counter-with-datasets/14391)  
And i just changed the formula with the last message from here : [Counter to show days from last incident - #10 by alex](https://community.xibo.org.uk/t/counter-to-show-days-from-last-incident/16655/10) Since i want a days counter and not a hour now.

Did someone had the same experience and would it be managable to resolve ?  
Thanks a lot.

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### Author: ![FloDL](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/f/74df32/32.png) [@FloDL](https://community.xibo.org.uk/u/FloDL)
#### Post date: [October 21, 2024, 11:16am UTC](https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599/2 "2024-10-21T11:16:39Z")

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Hello,

Quick update, after several other tests, if it’s not a .mp4 file, it doesn’t show up on the player. Any basic text box or image, won’t show up on the player other than the color I choose for the font with hex code.

Anyone could have an idea ?

Thanks a lot.

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### Author: ![FloDL](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/f/74df32/32.png) [@FloDL](https://community.xibo.org.uk/u/FloDL)
#### Post date: [October 25, 2024, 6:43am UTC](https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599/3 "2024-10-25T06:43:23Z")

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Hello,

Another update : I’ve managed to make the image I wanted appear on the display by adding it on the background layout. So now instead of having just a blank page, I got my image. I still can’t see the data set or any other things I put on the layout.  
Our CMS is 4.1.0 and the test I perform are on 2 Android 11 displays, dynamic screens IIyama ProLite LH4352UHS-B1 (42.5") and ProLite LH3254HS-B1AG (31.5") Both are on the Xibo app R405.

Anyone can help please ?  
Thanks a lot.

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### Author: ![FloDL](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/f/74df32/32.png) [@FloDL](https://community.xibo.org.uk/u/FloDL)
#### Post date: [October 30, 2024, 7:41am UTC](https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599/4 "2024-10-30T07:41:22Z")

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Hello,

After really deep investigation, I went into the CMS serveur and checked everything. And I found out that the cache reseting and the cache collection task weren’t properly set up like before.  
And after re doing them, I can now see images and Dataset displayed properly.

Best regards.

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### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [January 29, 2025, 1:42pm UTC](https://community.xibo.org.uk/t/layout-with-data-dont-show-properly-on-player-but-good-on-cms/33599/5 "2025-01-29T13:42:18Z")

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