Layout too small on screen

I have two identical xibo setups, however on the machine with the client only; 2 layouts that display are too small. The setup with the LAMP stack as well as the client works great. Any Ideals?

Display Log:

4277 2015-03-17 16:35:06 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 10
4275 2015-03-17 16:35:06 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 12
4273 2015-03-17 16:35:06 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 13
4271 2015-03-17 16:35:06 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 9
4269 2015-03-17 16:35:06 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 6
4267 2015-03-17 16:34:56 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 10
4265 2015-03-17 16:34:56 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 12
4263 2015-03-17 16:34:56 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 13
4261 2015-03-17 16:34:56 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 9
4259 2015-03-17 16:34:56 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 6
4257 2015-03-17 16:34:46 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 10
4255 2015-03-17 16:34:46 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 12
4253 2015-03-17 16:34:46 Client [ScheduleManagerThread] ScheduleManager - LoadNewS Layout invalid: 13

Assuming this is 1.7.2 client and server as you’ve not said. If it’s not, then upgrade as the first step.

Check that all server modules are installed correctly by going to the Modules page and reinstalling all modules, then give the client time to collect any new content, then restart it.

Alex

@Alex: how does one uninstall a module?

Go to the Modules page in the CMS and click “Verify all”

Unfortunately it did not work. Also, only layouts with webpages are displaying.

What does the information screen show now? If the layout is invalid and definitely doesn’t have any empty regions, then there must be a file that the client can’t download

It shows the webpage, scrunched into the upper left hand corner of the screen. For images from the web, only the upper left hand part is shown. Layouts containing logos, videos etc never show.

Too Small, upper left hand corner

Normal

Are those screenshots from different machines?

I need to know what’s on the client information screen which is what I asked to see please

This is more than likely the version of IE that is running on your faulty PC - see:

@SeanWhaley you get the “Client Information Screen” by pressing “i” on the keyboard - it opens a popup giving some extra detail on what Xibo is doing.

ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 6
ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 9
ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 13
ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 10
ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 13
ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 12
ScheduleManagerThread|3/18/2015 12:17:46 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 6
FileAgent_media_Id_10|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 3659986d00e56c929218084aeb991cca] . xibo-layout-scaler.js
FileAgent_media_Id_11|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 8e9fe8361b485da58dc788389f88adfd] . xibo-webpage-render.js
FileAgent_media_Id_13|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 2286bb4f44d9ea301131a25c5204ca0a] . jquery.marquee.min.js
FileAgent_media_Id_32|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 23bdd628e402164e4d1594c50de5fa07] . emoji.css
FileAgent_media_Id_31|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ fc36e77a6225da498b3c929dd338ae33] . 31.mp4
FileAgent_media_Id_14|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 4310a8127c98c2fc13d1f6597c338e6f] . jquery-cycle-2.1.6.min.js
FileAgent_media_Id_24|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ ad4ef3b8c909e217385e1879761a09cb] . 24.pptx
FileAgent_media_Id_36|3/18/2015 12:17:50 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ c02337bb47f24987a71f94c151292c1e] . weather-icons.min.css
FileAgent_media_Id_40|3/18/2015 12:17:50 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ c90a4c420dd010a5e95dedb8927a29e7] . weathericons-regular-webfont.woff
FileAgent_media_Id_16|3/18/2015 12:17:50 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ ffcde6f93e4ac6cb6d4dddad45d344db] . xibo-dataset-render.js
FileAgent_media_Id_25|3/18/2015 12:17:51 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ d734a9d8ef62590a115bde7b5b9ce2b9] . 25.wmv
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 6
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 9
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 13
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 10
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 13
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 12
ScheduleManagerThread|3/18/2015 12:17:56 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 6
FileAgent_media_Id_17|3/18/2015 12:17:58 PM|Error|FileAgent - Run|Exception in Run: The remote server returned an error: (404) Not Found.
FileAgent_media_Id_29|3/18/2015 12:17:58 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 821277a31280ecb1d9bc18b5470d8310] . 29.jpg
FileAgent_media_Id_12|3/18/2015 12:17:58 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 04cfd84078efafd4ca0928326885cfa1] . moment.js
FileAgent_media_Id_34|3/18/2015 12:17:58 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 145ba08b1886ec06ed80385eb768a050] . WeatherIcons-Regular.otf
FileAgent_media_Id_37|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 8c0f6fd19bfa5763a0860b5930a66e14] . weathericons-regular-webfont.eot
FileAgent_media_Id_35|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 116465d531ff4545df0076dd07e3a8c2] . standard-icons.png
FileAgent_media_Id_33|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ bd4348403e038ffbb6f364341c7ab757] . emoji.png
FileAgent_media_Id_9|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Exception in Run: The remote server returned an error: (404) Not Found.
FileAgent_media_Id_38|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ fe45297f78b1ab6d8ed9b623d2634530] . weathericons-regular-webfont.svg
FileAgent_media_Id_28|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ d734a9d8ef62590a115bde7b5b9ce2b9] . 28.wmv
FileAgent_media_Id_15|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 55991caa2c44b85d0604349da0f8c42b] . xibo-text-render.js
FileAgent_media_Id_39|3/18/2015 12:17:59 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ cd287dcbb4564b57692cfed0e2e58345] . weathericons-regular-webfont.ttf
FileAgent_media_Id_26|3/18/2015 12:18:00 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ db61202a2f8dcef639f7d44784d0a251] . 26.jpg
FileAgent_media_Id_18|3/18/2015 12:18:00 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ db61202a2f8dcef639f7d44784d0a251] . 18.jpg
FileAgent_media_Id_20|3/18/2015 12:18:00 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 821277a31280ecb1d9bc18b5470d8310] . 20.jpg
ScheduleManagerThread|3/18/2015 12:22:16 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 13
ScheduleManagerThread|3/18/2015 12:22:16 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 10
ScheduleManagerThread|3/18/2015 12:22:16 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 13
ScheduleManagerThread|3/18/2015 12:22:16 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 12
ScheduleManagerThread|3/18/2015 12:22:16 PM|Error|ScheduleManager - LoadNewSchedule|Layout invalid: 6

Just trimmed your log down a touch!

The key bit is that all of your required files are not downloaded (0% on the lot). The second key bit is that all downloaded files are getting the same checksum of d41d8cd98f00b204e9800998ecf8427e:

FileAgent_media_Id_13|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 2286bb4f44d9ea301131a25c5204ca0a] . jquery.marquee.min.js
FileAgent_media_Id_32|3/18/2015 12:17:49 PM|Error|FileAgent - Run|Downloaded file failed MD5 check. Calculated [d41d8cd98f00b204e9800998ecf8427e] & XMDS [ 23bdd628e402164e4d1594c50de5fa07] . emoji.css

This makes me think that you have an incorrectly configured file download mode in the CMS Settings. Please confirm that is set to “off” as a starting point.