# Installation Object not found
**URL:** https://community.xibo.org.uk/t/installation-object-not-found/9367
**Category:** Developer Experience
**Created:** [March 30, 2017, 8:16pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367 "2017-03-30T20:16:45Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@ppbevilacqua](https://community.xibo.org.uk/u/ppbevilacqua)
#### Post date: [March 30, 2017, 8:16pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/1 "2017-03-30T20:16:46Z")
Hello,
So left my old place and had xibo cms with 6 android devices running nicely. Have display requirements at my new job, but am stumbling on the on-premise install.
after the requirements check and you press next, it errors out at: /xibo/web/install/2?:
Object not found!
The requested URL was not found on this server. The link on the referring page seems to be wrong or outdated. Please inform the author of that page about the error.
If you think this is a server error, please contact the webmaster.
Error 404
did I miss something?
after looking at the error logs… lookslike Options followsymlinks and symlinksif ownermatch are both off, so the rewriterule directive is also forbidden…
can those be enabled just for the xibo folder in the .htaccess file?
thanks,
Peter
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### Author:  [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [March 31, 2017, 10:46am UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/2 "2017-03-31T10:46:40Z")
You need to go back and read the install notes for a custom install.
If you have “web” in the URL, then you’ve installed the system incorrectly.
Unlike earlier versions of Xibo, only the “web” folder should be web servable by your webserver. The folders above that need to be there, but they shouldn’t be publicly accessible.
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### Author:  [@valery](https://community.xibo.org.uk/u/valery)
#### Post date: [April 4, 2017, 2:47pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/3 "2017-04-04T14:47:38Z")
Hello, ppbevilacqua,
I had the same problem.
on Ubuntu 16.04
I turned on apache mod\_rewrite:
sudo ln -s /etc/apache2/mods-available/rewrite.load /etc/apache2/mods-enabled/rewrite.load
sudo nano /etc/apache2/sites-available/000-default.conf
DocumentRoot /var/www/html/xibo/web
\
Options Indexes FollowSymLinks MultiViews
AllowOverride All
Order allow,deny
allow from all
sudo service apache2 restart
and the problem was solved
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### Author:  [@ppbevilacqua](https://community.xibo.org.uk/u/ppbevilacqua)
#### Post date: [April 4, 2017, 3:02pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/4 "2017-04-04T15:02:13Z")
hello,
thank you for the information and help, I will give that a try.
Peter
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### Author:  [@ianniow](https://community.xibo.org.uk/u/ianniow)
#### Post date: [April 5, 2017, 2:30pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/5 "2017-04-05T14:30:18Z")
Thanks that worked for me
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### Author:  [@ppbevilacqua](https://community.xibo.org.uk/u/ppbevilacqua)
#### Post date: [April 5, 2017, 2:43pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/6 "2017-04-05T14:43:50Z")
worked for me…
only thing is I have to enter
[http://myportal/xibo/web/](http://myportal/xibo/web/)
i have to specify the web portion… but I’m happy its up and running
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### Author:  [@dan](https://community.xibo.org.uk/u/dan)
#### Post date: [April 5, 2017, 3:54pm UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/7 "2017-04-05T15:54:38Z")
> [@ppbevilacqua](#):
>
> i have to specify the web portion
Id really encourage you to resolve that issue - there are files in the root of the app that you do not want to be web serviceable.
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### Author:  [@ppbevilacqua](https://community.xibo.org.uk/u/ppbevilacqua)
#### Post date: [April 13, 2017, 11:58am UTC](https://community.xibo.org.uk/t/installation-object-not-found/9367/8 "2017-04-13T11:58:28Z")
Got it the web url adjusted.,
working well.