New job at a company using Xibo display boards. Displays are running old content and will not pick up changes. Display status from admin portal were mostly ‘X’. I updated a text item on a layout that was assigned to a display that had a status of (checkmark/ok), and it turned to ‘X’.
The first thing to do is to determine whether the Displays are actually pinging the CMS or not - you can see a “last accessed” date and a “logged in” flag on the Display page.
! means there is a content change in the CMS that the Display has not yet been made aware of (i.e. it hasn’t checked in).
X means that it has checked in and is reporting that it doesn’t yet have all its required content.
If they all go to X and stay there, you most likely have some issue with your CMS library folder being inaccessible - a look at the Logs page might throw up some pertinent information.
Thanks a bunch for the reply. Late on Friday I discovered I was looking at the wrong Xibo server. It never dawned on me that my predecessor would have had more than one service running, so I didn’t catch the clues right away. The eureka moment came shortly after I accessed the server from the button on the client piece and discovered that my relatively new user credentials were not valid there. There’s still some puzzlers … I’ve got content updates on most of my displays now, but they are status ‘x’… but I’m leaps and bounds ahead of where I was when I posted this topic. I’ll post more details next week.