I renew my cloud instance but the credentials dont work anymore

I created a test account 45 days and I renewed it today … nevertheless the credentials doesnt work anymore

this is my instance:

https://bilantest.xibo.cloud

How can I contact the springsignage support ?

Thanks in advance

That sounds strange. We can certainly look at that for you.

You can either email support@springsignage.com, or you can open a Ticket from the My Account section of Customer Portal.