# Getting ticket attributes
**URL:** https://community.xibo.org.uk/t/getting-ticket-attributes/3613
**Category:** Help Topics
**Created:** [September 24, 2015, 8:10pm UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613 "2015-09-24T20:10:26Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@ricardogil](https://community.xibo.org.uk/u/ricardogil)
#### Post date: [September 24, 2015, 8:10pm UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/1 "2015-09-24T20:10:27Z")
Continuing the discussion from [How to extract extra data fields from RSS?](https://community.xibo.org.uk/t/how-to-extract-extra-data-fields-from-rss/104):
Hi all,
for the item below, how can I present the value of ? I tried thinkgs like [Image|Url], [|Url], [Image/Url] etc, and nothing worked.
Would you please help me here? I look at all the examples but did not get it…
Thank you!!
> [@How to extract extra data fields from RSS?](https://community.xibo.org.uk/t/how-to-extract-extra-data-fields-from-rss/104/1):
>
> Hi,
>
> I have RSS feed that has extra fields which are not part of standard subsutiations, It seems that xibo is able to extract more tags from RSS but I couldn’t make it works, pls help
---
### Author:  [@ricardogil](https://community.xibo.org.uk/u/ricardogil)
#### Post date: [September 24, 2015, 8:14pm UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/2 "2015-09-24T20:14:44Z")
Sorry I saw the format failed when I pasted…
Basically I have the structure: `- value
`
I want to present the content of the as a text or image in my layout.
---
### Author:  [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [September 25, 2015, 7:53am UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/3 "2015-09-25T07:53:31Z")
What namespace is your RSS feed using? You’ll need to know that so you can use the appropriate value per the guide you linked.
---
### Author:  [@ricardogil](https://community.xibo.org.uk/u/ricardogil)
#### Post date: [September 25, 2015, 11:08am UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/4 "2015-09-25T11:08:17Z")
Im using this Instagram to RSS generator to present Instagram feeds in Xibo:
[http://widget.websta.me/rss/n/nasa](http://widget.websta.me/rss/n/nasa)
It is working nice when I use [http://instagrss-mgng.rhcloud.com/nasa](http://instagrss-mgng.rhcloud.com/nasa) but Im not finding a way to get the normal size image, just the trumb size.
I want to use the first one above because it looks easier to get the image.
---
### Author:  [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [September 25, 2015, 12:17pm UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/5 "2015-09-25T12:17:31Z")
@dan had a look for you as I ran out of ideas.
`` is nested inside `` so it’s not accessible I’m afraid. If the feed had `` inside `- ` directly then you could access it with `[url|]`
Unfortunately SimplePie (the RSS parser we’re using) doesn’t support getting at the contents of nested tags.
If you can find something to modify the feed before it gets to Xibo then it would work. Yahoo Pipes used to be great for that kind of thing but it’s gone/going now.
There’s Huginn which _may_ be able to do what you want: [https://github.com/cantino/huginn](https://github.com/cantino/huginn)
It’s not something I’ve setup personally but it claims to have the same functionality that pipes did.
---
### Author:  [@ricardogil](https://community.xibo.org.uk/u/ricardogil)
#### Post date: [September 25, 2015, 8:23pm UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/6 "2015-09-25T20:23:48Z")
Cool, let me try and let you know the results!
---
### Author:  [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [September 28, 2015, 7:00am UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/7 "2015-09-28T07:00:27Z")
@dan is going to/has just put a different RSS parser in to 1.8 which we have checked can pull that tag out for you.
---
### Author:  [@laercionit](https://community.xibo.org.uk/u/laercionit)
#### Post date: [September 29, 2015, 1:55am UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/8 "2015-09-29T01:55:18Z")
Dan, It would be nice to have the CMS a tool for integration as the [http://websta.me/tools](http://websta.me/tools)
---
### Author:  [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [September 29, 2015, 8:01am UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/9 "2015-09-29T08:01:53Z")
A direct integration would be lovely, but the OP is using an RSS feed from that service and with the 1.8.0 release you will then be able to extract the image from the feed correctly.
Alex
---
### Author:  [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [September 29, 2015, 10:29am UTC](https://community.xibo.org.uk/t/getting-ticket-attributes/3613/10 "2015-09-29T10:29:25Z")