# Getting Fatal error

**URL:** https://community.xibo.org.uk/t/getting-fatal-error/37153
**Category:** CMS Installation
**Created:** [March 6, 2026, 3:27pm UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153 "2026-03-06T15:27:56Z")
**Posts on this page:** 7
**Page:** 1

<div class="post-metadata">

### Author: ![IT\_Stepan](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/it_stepan/32/18490_2.png) [@IT\_Stepan](https://community.xibo.org.uk/u/IT_Stepan)
#### Post date: [March 6, 2026, 3:27pm UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/1 "2026-03-06T15:27:57Z")

</div>

Hello,

I have just tried to upgrade the server from 4.3 to 4.4 and got the fatal error

# CMS Version

latest

# Installation Method

Docker

# Operating System

The operating system the CMS is installed on Ubuntu

# Issue

This is what I have when doing the steps from this post:

[MySQL 8.0 - 8.4 Upgrade Notes (mysql\_native\_password) - Xibo Knowledge Base / The Xibo CMS - Xibo Community](https://community.xibo.org.uk/t/mysql-8-0-8-4-upgrade-notes-mysql-native-password/36959)

> bash-4.4# echo “ALTER USER cms IDENTIFIED WITH caching\_sha2\_password BY ‘password’;” \> init.txt  
> bash-4.4# mysqld --init-file=/tmp/init.txt &  
> [1] 7  
> **bash-4.4# 2026-03-06T15:15:11.049448Z 0 [Warning] [MY-011068] [Server] The syntax ‘–skip-host-cache’ is deprecated and will be removed in a future release. Please use SET GLOBAL host\_cache\_size=0 instead.  
> 2026-03-06T15:15:11.050642Z 0 [System] [MY-010116] [Server] /usr/sbin/mysqld (mysqld 8.0.35) starting as process 7  
> 2026-03-06T15:15:11.057485Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started.  
> 2026-03-06T15:15:11.432764Z 1 [ERROR] [MY-014061] [InnoDB] Invalid MySQL server downgrade: Cannot downgrade from 80408 to 80035. Downgrade is only permitted between patch releases.  
> mysqld: Can’t open file: ‘mysql.ibd’ (errno: 0 - )**  
> 2026-03-06T15:15:11.741736Z 1 [ERROR] [MY-010334] [Server] Failed to initialize DD Storage Engine  
> 2026-03-06T15:15:11.742902Z 0 [ERROR] [MY-010020] [Server] Data Dictionary initialization failed.  
> 2026-03-06T15:15:11.743669Z 0 [ERROR] [MY-010119] [Server] Aborting  
> 2026-03-06T15:15:11.745007Z 0 [System] [MY-010910] [Server] /usr/sbin/mysqld: Shutdown complete (mysqld 8.0.35) MySQL Community Server - GPL.

and this is what I have when starting the server

> root@xibo:/opt/xibo# docker-compose up  
> Starting xibo\_cms-quickchart\_1 … done  
> Starting xibo\_cms-xmr\_1 … done  
> Starting xibo\_cms-db\_1 … done  
> Starting xibo\_cms-memcached\_1 … done  
> Starting xibo\_cms-web\_1 … done  
> Attaching to xibo\_cms-quickchart\_1, xibo\_cms-xmr\_1, xibo\_cms-db\_1, xibo\_cms-memcached\_1, xibo\_cms-web\_1  
> cms-db\_1 | 2026-03-06 15:18:15+00:00 [Note] [Entrypoint]: Entrypoint script for MySQL Server 8.4.8-1.el9 started.  
> cms-web\_1 | Waiting for MySQL to start - max 300 seconds  
> cms-quickchart\_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:"Telemetry is enabled ",“time”:“2026-03-06T15:18:16.070Z”,“v”:0}  
> cms-db\_1 | 2026-03-06 15:18:16+00:00 [Note] [Entrypoint]: Switching to dedicated user ‘mysql’  
> cms-db\_1 | 2026-03-06 15:18:16+00:00 [Note] [Entrypoint]: Entrypoint script for MySQL Server 8.4.8-1.el9 started.  
> cms-db\_1 | ‘/var/lib/mysql/mysql.sock’ → ‘/var/run/mysqld/mysqld.sock’  
> cms-quickchart\_1 | Fri, 06 Mar 2026 15:18:16 GMT body-parser deprecated undefined extended: provide extended opt ion at index.js:38:17  
> cms-quickchart\_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:“Setting request time out: 5000 ms”,“time”:“2026-03-06T15:18:16.857Z”,“v”:0}  
> cms-quickchart\_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:"NODE\_ENV: production ",“time”:“2026-03-06T15:18:16.857Z”,“v”:0}  
> cms-quickchart\_1 | {“name”:“quickchart”,“hostname”:“d6dfebbe1bda”,“pid”:1,“level”:30,“msg”:“Listening on port 34 00”,“time”:“2026-03-06T15:18:16.858Z”,“v”:0}  
> cms-db\_1 | 2026-03-06T15:18:16.825557Z 0 [System] [MY-015015] [Server] MySQL Server - start.  
> cms-db\_1 | 2026-03-06T15:18:17.062479Z 0 [System] [MY-010116] [Server] /usr/sbin/mysqld (mysqld 8.4.8) s tarting as process 1  
> cms-db\_1 | 2026-03-06T15:18:17.070290Z 1 [System] [MY-013576] [InnoDB] InnoDB initialization has started .  
> cms-db\_1 | 2026-03-06T15:18:18.136831Z 1 [System] [MY-013577] [InnoDB] InnoDB initialization has ended.  
> cms-db\_1 | 2026-03-06T15:18:18.549496Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self si gned.  
> cms-db\_1 | 2026-03-06T15:18:18.550470Z 0 [System] [MY-013602] [Server] Channel mysql\_main configured to support TLS. Encrypted connections are now supported for this channel.  
> cms-db\_1 | 2026-03-06T15:18:18.557885Z 0 [Warning] [MY-011810] [Server] Insecure configuration for --pid -file: Location ‘/var/run/mysqld’ in the path is accessible to all OS users. Consider choosing a different direct ory.  
> cms-db\_1 | 2026-03-06T15:18:18.586990Z 0 [Warning] [MY-010311] [Server] ‘proxies\_priv’ entry ‘@ root@515 cfccdb220’ ignored in --skip-name-resolve mode.  
> cms-db\_1 | 2026-03-06T15:18:18.620072Z 0 [System] [MY-011323] [Server] X Plugin ready for connections. B ind-address: ‘::’ port: 33060, socket: /var/run/mysqld/mysqlx.sock  
> cms-db\_1 | 2026-03-06T15:18:18.621255Z 0 [System] [MY-010931] [Server] /usr/sbin/mysqld: ready for conne ctions. Version: ‘8.4.8’ socket: ‘/var/run/mysqld/mysqld.sock’ port: 3306 MySQL Community Server - GPL.  
> cms-web\_1 | MySQL started  
> cms-web\_1 | Configuring MySQL cnf file  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | New install  
> cms-web\_1 | Provisioning Database  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | Phinx by CakePHP - [https://phinx.org](https://phinx.org).  
> cms-web\_1 |  
> cms-web\_1 | using config file /var/www/cms/phinx.php  
> cms-web\_1 | using config parser php  
> cms-web\_1 | using migration paths  
> cms-web\_1 | - /var/www/cms/db/migrations  
> cms-web\_1 | warning no environment specified, defaulting to: production  
> cms-web\_1 | using adapter mysql  
> cms-web\_1 | using database cms  
> cms-web\_1 | ordering by creation time  
> cms-web\_1 | PDOException: SQLSTATE[HY000] [1524] Plugin ‘mysql\_native\_password’ is not loaded in /var/www /cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php:86  
> cms-web\_1 | Stack trace:  
> cms-web\_1 | #0 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(86): PDO-\>\_\_constr uct()  
> cms-web\_1 | #1 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/MysqlAdapter.php(158): Phinx\Db\A dapter\PdoAdapter-\>createPdoConnection()  
> cms-web\_1 | #2 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(163): Phinx\Db\Ada pter\MysqlAdapter-\>connect()  
> cms-web\_1 | #3 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(226): Phinx\Db\Ada pter\PdoAdapter-\>getConnection()  
> cms-web\_1 | #4 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(247): Phinx\Db\Ada pter\PdoAdapter-\>query()  
> cms-web\_1 | #5 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(383): Phinx\Db\Ada pter\PdoAdapter-\>fetchAll()  
> cms-web\_1 | #6 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(355): Phinx\Db\Ada pter\PdoAdapter-\>getVersionLog()  
> cms-web\_1 | #7 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/AdapterWrapper.php(205): Phinx\Db \Adapter\PdoAdapter-\>getVersions()  
> cms-web\_1 | #8 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager/Environment.php(254): Phin x\Db\Adapter\AdapterWrapper-\>getVersions()  
> cms-web\_1 | #9 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager.php(315): Phinx\Migration\ Manager\Environment-\>getVersions()  
> cms-web\_1 | #10 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/Command/Migrate.php(122): Phinx\Mig ration\Manager-\>migrate()  
> cms-web\_1 | #11 /var/www/cms/vendor/symfony/console/Command/Command.php(298): Phinx\Console\Command\Migra te-\>execute()  
> cms-web\_1 | #12 /var/www/cms/vendor/symfony/console/Application.php(1040): Symfony\Component\Console\Comm and\Command-\>run()  
> cms-web\_1 | #13 /var/www/cms/vendor/symfony/console/Application.php(301): Symfony\Component\Console\Appli cation-\>doRunCommand()  
> cms-web\_1 | #14 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/PhinxApplication.php(70): Symfony\C omponent\Console\Application-\>doRun()  
> cms-web\_1 | #15 /var/www/cms/vendor/symfony/console/Application.php(171): Phinx\Console\PhinxApplication- \>doRun()  
> cms-web\_1 | #16 /var/www/cms/vendor/robmorgan/phinx/bin/phinx(28): Symfony\Component\Console\Application- \>run()  
> cms-web\_1 | #17 /var/www/cms/vendor/bin/phinx(119): include(‘…’)  
> cms-web\_1 | #18 {main}  
> cms-web\_1 |  
> cms-web\_1 | Next InvalidArgumentException: There was a problem connecting to the database: SQLSTATE[HY000] [1524] Plugin ‘mysql\_native\_password’ is not loaded in /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter /PdoAdapter.php:98  
> cms-web\_1 | Stack trace:  
> cms-web\_1 | #0 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/MysqlAdapter.php(158): Phinx\Db\A dapter\PdoAdapter-\>createPdoConnection()  
> cms-web\_1 | #1 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(163): Phinx\Db\Ada pter\MysqlAdapter-\>connect()  
> cms-web\_1 | #2 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(226): Phinx\Db\Ada pter\PdoAdapter-\>getConnection()  
> cms-web\_1 | #3 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(247): Phinx\Db\Ada pter\PdoAdapter-\>query()  
> cms-web\_1 | #4 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(383): Phinx\Db\Ada pter\PdoAdapter-\>fetchAll()  
> cms-web\_1 | #5 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/PdoAdapter.php(355): Phinx\Db\Ada pter\PdoAdapter-\>getVersionLog()  
> cms-web\_1 | #6 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Db/Adapter/AdapterWrapper.php(205): Phinx\Db \Adapter\PdoAdapter-\>getVersions()  
> cms-web\_1 | #7 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager/Environment.php(254): Phin x\Db\Adapter\AdapterWrapper-\>getVersions()  
> cms-web\_1 | #8 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Migration/Manager.php(315): Phinx\Migration\ Manager\Environment-\>getVersions()  
> cms-web\_1 | #9 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/Command/Migrate.php(122): Phinx\Migr ation\Manager-\>migrate()  
> cms-web\_1 | #10 /var/www/cms/vendor/symfony/console/Command/Command.php(298): Phinx\Console\Command\Migra te-\>execute()  
> cms-web\_1 | #11 /var/www/cms/vendor/symfony/console/Application.php(1040): Symfony\Component\Console\Comm and\Command-\>run()  
> cms-web\_1 | #12 /var/www/cms/vendor/symfony/console/Application.php(301): Symfony\Component\Console\Appli cation-\>doRunCommand()  
> cms-web\_1 | #13 /var/www/cms/vendor/robmorgan/phinx/src/Phinx/Console/PhinxApplication.php(70): Symfony\C omponent\Console\Application-\>doRun()  
> cms-web\_1 | #14 /var/www/cms/vendor/symfony/console/Application.php(171): Phinx\Console\PhinxApplication- \>doRun()  
> cms-web\_1 | #15 /var/www/cms/vendor/robmorgan/phinx/bin/phinx(28): Symfony\Component\Console\Application- \>run()  
> cms-web\_1 | #16 /var/www/cms/vendor/bin/phinx(119): include(‘…’)  
> cms-web\_1 | #17 {main}  
> cms-web\_1 | Configuring Database Settings  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | Setting up Maintenance  
> cms-web\_1 | Protected Maintenance  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | Importing ca-certs  
> cms-web\_1 | cp: cannot stat ‘/var/www/cms/ca-certs/_.pem’: No such file or directory  
> cms-web\_1 | cp: cannot stat '/var/www/cms/ca-certs/_.crt’: No such file or directory  
> cms-web\_1 | Updating certificates in /etc/ssl/certs…  
> cms-web\_1 | 0 added, 0 removed; done.  
> cms-web\_1 | Running hooks in /etc/ca-certificates/update.d…  
> cms-web\_1 | done.  
> cms-web\_1 | Setting up XMR private API  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | Setting up Quickchart  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | Configuring Maintenance  
> cms-web\_1 | ERROR 1524 (HY000): Plugin ‘mysql\_native\_password’ is not loaded  
> cms-web\_1 | Configure PHP  
> cms-web\_1 | Configure Apache  
> cms-web\_1 | Starting cron  
> cms-web\_1 | Starting webserver  
> cms-web\_1 | AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, usin g 172.18.0.6. Set the ‘ServerName’ directive globally to suppress this message  
> cms-web\_1 | 192.168.200.84 - - [06/Mar/2026:15:18:21 +0000] “POST /xmds.php?v=7&method=submitStats HTTP/1 .1” 500 210 “-” “Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.42000)”  
> cms-web\_1 | 192.168.83.71 - - [06/Mar/2026:15:18:29 +0000] “POST /xmds.php?v=7&method=getData HTTP/1.1” 5 00 210 “-” “Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.42000)”  
> cms-web\_1 | 192.168.200.84 - - [06/Mar/2026:15:18:35 +0000] “POST /xmds.php?v=7&method=submitStats HTTP/1.1” 500 210 “-” “Mozilla/4.0 (compatible; MSIE 6.0 MS Web Services Client Protocol 4.0.30319.42000)”

This is the firsts time I have an issue after performing an update!

Hope someone can help quickly, as I need the server by Monday!

Thanks in advance!

---

<div class="post-metadata">

### Author: ![alex](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/alex/32/5782_2.png) [@alex](https://community.xibo.org.uk/u/alex)
#### Post date: [March 6, 2026, 3:49pm UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/2 "2026-03-06T15:49:51Z")

</div>

It looks like you already did the MySQL upgrade before updating the password format.

You can try doing the init-file process with the 8.4 image and see if that resolves it, otherwise you might need to roll back to the backup you took of the db folder before upgrade, resolve the password format and then upgrade to 8.4

---

<div class="post-metadata">

### Author: ![IT\_Stepan](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/it_stepan/32/18490_2.png) [@IT\_Stepan](https://community.xibo.org.uk/u/IT_Stepan)
#### Post date: [March 10, 2026, 10:38am UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/3 "2026-03-10T10:38:24Z")

</div>

Hello,

Thanks for you reply.

I rolled back, followed the guide to fix the password issue.

No errors.

But then get this when accessing the webpage

Fatal Error - sorry this shouldn’t happen.  
SQLSTATE[HY000] [1045] Access denied for user ‘cms’@‘172.18.0.6’ (using password: YES)

not sure where this come from…

---

<div class="post-metadata">

### Author: ![IT\_Stepan](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/it_stepan/32/18490_2.png) [@IT\_Stepan](https://community.xibo.org.uk/u/IT_Stepan)
#### Post date: [March 10, 2026, 1:20pm UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/4 "2026-03-10T13:20:31Z")

</div>

I have restored again the VM.

how can I do the init-file process?

---

<div class="post-metadata">

### Author: ![IT\_Stepan](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/it_stepan/32/18490_2.png) [@IT\_Stepan](https://community.xibo.org.uk/u/IT_Stepan)
#### Post date: [March 10, 2026, 2:09pm UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/5 "2026-03-10T14:09:46Z")

</div>

ok I did again the init-file and now got this..

sudo docker-compose -f docker-compose.yml up -d  
Recreating 4f5a52edfb18\_xibo\_cms-db\_1 …  
Recreating bd8ffb754fff\_xibo\_cms-web\_1 …  
Starting xibo\_cms-memcached\_1 …

ERROR: for 4f5a52edfb18\_xibo\_cms-db\_1 ‘ContainerConfig’  
Recreating 8ecfa5e254a9\_xibo\_cms-xmr\_1 …

ERROR: for bd8ffb754fff\_xibo\_cms-web\_1 ‘ContainerConfig’  
Starting xibo\_cms-memcached\_1 … done

Starting xibo\_cms-quickchart\_1 … done

ERROR: for cms-db ‘ContainerConfig’

ERROR: for cms-web ‘ContainerConfig’

ERROR: for cms-xmr ‘ContainerConfig’  
Traceback (most recent call last):  
File “/usr/bin/docker-compose”, line 33, in  
sys.exit(load\_entry\_point(‘docker-compose==1.29.2’, ‘console\_scripts’, ‘docker-compose’)())  
File “/usr/lib/python3/dist-packages/compose/cli/main.py”, line 81, in main  
command\_func()  
File “/usr/lib/python3/dist-packages/compose/cli/main.py”, line 203, in perform\_command  
handler(command, command\_options)  
File “/usr/lib/python3/dist-packages/compose/metrics/decorator.py”, line 18, in wrapper  
result = fn(\*args, \*\*kwargs)  
File “/usr/lib/python3/dist-packages/compose/cli/main.py”, line 1186, in up  
to\_attach = up(False)  
File “/usr/lib/python3/dist-packages/compose/cli/main.py”, line 1166, in up  
return self.project.up(  
File “/usr/lib/python3/dist-packages/compose/project.py”, line 697, in up  
results, errors = parallel.parallel\_execute(  
File “/usr/lib/python3/dist-packages/compose/parallel.py”, line 108, in parallel\_execute  
raise error\_to\_reraise  
File “/usr/lib/python3/dist-packages/compose/parallel.py”, line 206, in producer  
result = func(obj)  
File “/usr/lib/python3/dist-packages/compose/project.py”, line 679, in do  
return service.execute\_convergence\_plan(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 579, in execute\_convergence\_plan  
return self.\_execute\_convergence\_recreate(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 499, in \_execute\_convergence\_recreate  
containers, errors = parallel\_execute(  
File “/usr/lib/python3/dist-packages/compose/parallel.py”, line 108, in parallel\_execute  
raise error\_to\_reraise  
File “/usr/lib/python3/dist-packages/compose/parallel.py”, line 206, in producer  
result = func(obj)  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 494, in recreate  
return self.recreate\_container(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 612, in recreate\_container  
new\_container = self.create\_container(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 330, in create\_container  
container\_options = self.\_get\_container\_create\_options(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 921, in \_get\_container\_create\_options  
container\_options, override\_options = self.\_build\_container\_volume\_options(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 960, in \_build\_container\_volume\_options  
binds, affinity = merge\_volume\_bindings(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 1548, in merge\_volume\_bindings  
old\_volumes, old\_mounts = get\_container\_data\_volumes(  
File “/usr/lib/python3/dist-packages/compose/service.py”, line 1579, in get\_container\_data\_volumes  
container.image\_config[‘ContainerConfig’].get(‘Volumes’) or {}  
KeyError: ‘ContainerConfig’

---

<div class="post-metadata">

### Author: ![aponkye](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/a/ed655f/32.png) [@aponkye](https://community.xibo.org.uk/u/aponkye)
#### Post date: [April 4, 2026, 1:41am UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/6 "2026-04-04T01:41:54Z")

</div>

are you on linux server or what operating system?…your server may not support MYSQL v8

---

<div class="post-metadata">

### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [July 4, 2026, 7:42am UTC](https://community.xibo.org.uk/t/getting-fatal-error/37153/7 "2026-07-04T07:42:06Z")

</div>

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