First installation, Android player is ok, Windows player no :(

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1

Hello, I did my first installation of Xibo in a shared linux server.
I changed the default text and background and I added on the default layout a video (coming from a pptx) and 4 pictures as a slideshow (2 seconds each)
On my android phone is working good, but on my laptop I can see only the new background and the new text.
I checked the library and I found the video (I can see it with VLC and the pictures)
All the files are ok.
So…what’s wrong?
Which settings I can play with?
How can I check the log files?

Thanks in advance

2

Can you post the Windows and Player versions? Also, what format is the video? Can it be played in Windows Media Player on that device?

3

Additionally, do have either overlapping regions or non jpg background image on this layout?

As for logs, for now, please press ‘i’ on your keyboard while Xibo for Windows has focus - that will show a status window of your player, please take a screenshot of it and post it here.

4

Thanks for your answer. I finally found that was a problem of z-index with the background.
How long does it take to upgrade the layout on Android 5.1?