Any help would be appreciated. We have a bunch of Xibo units that work fine and have been extremely reliable for years. Recently we ordered a new DSCS9 and ever since we have been having problems with it. Initially everything works, but after a few weeks it says “Unknown Display Status” and fails to receive new content. The first time this happened a power cycle fixed it, when it happend again I downgraded the Android client from 1.7_R64 to version 1.7_R63 but again after a few weeks time we encountered the same problem. Our server is running version 1.7.3
Here’s some logs:
895284 | 2020-02-10 21:02:19 | Client | DisplayManager | Cannot set the next Layout from the Schedule. Schedule Invalid |
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895283 | 2020-02-10 21:02:19 | Client | DisplayManager | Cannot set the next Layout from the Schedule. Schedule Invalid |
884883 | 2020-02-03 22:04:38 | Client | ScheduleManager | The Schedule has not been downloaded yet. |
884882 | 2020-02-03 22:03:08 | Client | Register | CMS has sent an error: The Server key you entered does not match with the server key at this address |
884881 | 2020-02-03 22:03:07 | Client | ScheduleManager | The Schedule has not been downloaded yet. |
884880 | 2020-02-03 22:01:04 | Client | Register | CMS has sent an error: The Server key you entered does not match with the server key at this address |
884879 | 2020-02-03 22:00:43 | Client | Register | CMS has sent an error: The Server key you entered does not match with the server key at this address |
884878 | 2020-02-03 21:59:03 | Client | Register | CMS has sent an error: The Server key you entered does not match with the server key at this address |
884877 | 2020-02-03 21:58:44 | Client | Register | CMS has sent an error: The Server key you entered does not match with the server key at this address |
884792 | 2020-02-03 20:12:07 | Client | Register | Error in Register: timeout |
884791 | 2020-02-03 20:11:23 | Client | Register | Error in Register: timeout |
884763 | 2020-02-03 20:02:07 | Client | Register | Error in Register: timeout |
884614 | 2020-02-03 17:40:56 | Client | Register | Error in Register: timeout |
884613 | 2020-02-03 17:40:25 | Client | LayoutStatusUpdateDispatch - Run | timeout |