Empty files in Android

Hi all,
I’ve observed in my players that many of them have lot of files with 0 bytes size. This is a Android/data/uk.xibo…/files screen:


When Xibo tries to reproduce them, says that media is unssoported or directly returns a black screen. Any idea about that problem?

Those files would come from the CMS, and the CMS would also send a checksum along with those. The Player won’t attempt to show them unless the size and checksum match, so I’d suggest if the Player is trying to show those, the issue is at your CMS side instead.

You’d need to look for the media with those IDs in the library, and check on their sizes.