Email with account credentials not received

Is there a different way to create a user for the CMS system than getting an email?

Because although the CMS is already available, no email was sent to the inbox ( I got all the activation emails though )

Is there a way to get those credentials without that email or a possiblity to resend them.


Hi and welcome to the community.

You will need the log in credentials which are sent via email, have you checked your spam folder? If you open a ticket to our helpdesk we can help reissue those to you if needed.

Thank you

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