Displays no longer listing

Recently we added a new batch of 6 Android players. Since setting up the last of those we are no longer able to list the displays in Xibo Admin web site. This is no longer allowing us to authorize the display and modify any of the other displays.

How can I figure out why the list is no longer showing. It’s as if the weg page produces an error resulting in incomplete of badly “rendered” HTML resulting in the web site not displaying correctly. I notice this because the page does show me the headers but instead of the selected headers it always shows me all headers but no details.

We’d need to see a screenshot of the Displays page please.

Assuming everything was working fine and there were no changes made, I’d expect that to still work fine.

It could be just the case that you left something in the filter on Displays page and that’s why you don’t see your displays.

If there is an actual problem, then Log page should tell us more about it - if there is an error on this page it should be logged with appropriate message in logs.

Nothing was changed. The only thing we did is add another display (previous 5 went fine)

You might want to open dev console and reload the page while also clearing the cache (ctrl+F5) and see if that shows any errors and as mentioned earlier please check the Log page for more details as well.

Could you tell me what installation is it please?
Manual or docker and what version please

it’s a docker install on Ubuntu.
Version 1.8.5

Tried the DEV Console in Chrome and did notice the below. Not sure if this is a Xibo related error or not

image

The JSON error does seem to produce itself on Display view page only and not on other Xibo pages.

The LOG doesn’t show any error

I don’t recall this specific problem, but you could try to upgrade the installation to 1.8.9 and see if the issue persist.

I upgraded to v1.8.9 with no change in behavior

I downgraded back to 1.8.5 because in 1.8.9 layouts are not showing either.

I found the issue. Seems that I did something wrong in user preferences that caused display screen to no longer appear correctly

I tried URL http:///user/pref?preference=displayGrid and by magic all is back to normal

Ah yes, that would be because of this bug - https://github.com/xibosignage/xibo/issues/1540

I it will be resolved in 1.8.10, apologies I forgot about this one!