Displays layout not updating

We are having an issue with our displays not updating layouts.
Displays are using previously saved layouts from the displays memory even tho we can see the displays downloading new files on the cms. Update interval is set to one minute. This has only recently happened with no changes to the server…


What is the CMS and player versions please?

It would be good to see status screen on your device, it might explain what is the main problem there.