Delay of text showing

CMS Version

4.2.0

Player Type

Windows Player (on Windows and another via wine on Linux)

Player Version

xibo-client-v4-R404.1-win32-x86

Issue

I made a simple layout - one text “Information” in the center and a background image.
The issue is, when this layout is attached to screen, text is shown 1 second later than the background, sometimes even with default font before switching to the one selected by me.

How can I get rid of this delay?

Hi Kliwer,

Could you please these setps?

  • go to your layout editor
  • highlight the text element
  • under the Advaced tab ticket the duration
  • try to change the default duration which is 1 second to anything higher, say 10 seconds.

Please note, the duration of the layout follows the widget or elements with the longest duration. For example, an image set with duration of 10, then other elements or widget has duration set to 5, the entire duration of the layout is 10seconds.

Please let me know if you are still noticing delay how the text is showing on layout with an image as background.

Kind regards,

Hi. Thanks for the reply.
Yes, I have set 15 seconds here.
The delay is still here.

Would you be able to share your layout with me and upload it here, then I will test on my laptop on a V4.2.0 CMS with XfW R404 installed to test? Also, If you can share as well the Player Status Logs and the CMS > Advanced > Logs, then filter out your display so we can only see the logs for that display?

Many thanks!

https://transfer.xibo.org.uk/ccf56567abf8
I uploaded layout, recording showing this delay and logs.

Hi Kliwer,

Could you please upload the requested information as well as re-upload the short video of the issue for me please? The link you’ve provided is no longer working and I am unable to download it on my end.

Needed and requested information:

  • Exported copy of the layout?
  • Short video showing the issue
  • Player Status Logs.

You can upload the requested information here and please provide me the download link for me to download and reference for testing purposes.

Hope to hear from you soon.

Kind regards,

Hi. Sure, I uploaded everything again here: PsiTransfer

Hi Kliwer,

I’ve tested your layout on a V4.2.0 CMS and XfW V4 R404 and was getting the same thing where the font will flicker for a second after the duration set for 15 seconds. This is normal behaviour for the layout since after the 15 seconds duration, it will need to reload the layout to start again, hence you are seeing it flicker after the duration is complete.

We recommend that you put a longer duration for the layout to minimize seeing the reloading (flicker for 1 second) of the layout. Please note the duration of the entire layout is based on the widget with the longest duration. For example, if an image in the layout has 5 seconds duration and your text has 10 seconds duration, the layout duration will follow the text duration of 10 seconds since it has the longest duration.

I hope this helps.

Kind regards,

That is not really helping. If such a simple layout gives this delay then one with much more text/widgets how long would take? Why is there no buffering?

Update.

At the moment gapless playback isn’t supported on Xibo for Windows players, unfortuantely. The only workaround at the moment for you not to see the layout reloading (1 second flicker), is to set the duration of the layout longer.

I have logged a Feature Request to have a support for gapless playback and our developer’s will review this for consideration which might be included in future releases of the XfW player.

You said it is not supported on Xibo for Windows. Does that mean other players have this function?

Hi Kliwer,

At the moment, Gapless Playback is only in XfLG (R407 onwards) and XfA (R207 onwards) at the moment. I’ve managed to test your layout with a duration of 15 seconds in XfA V4 R406 player and it did continuously showed (without the flicker behavior when reloading the layout).

Kind regards,

Thank you for the info. I hope to see XfL with gapeless playback soon :blush: or even better XfM - Xibo for Multicast :wink:
You know, this layout is just a test. Final version is supposed to include about 45 slides.
About 40 of them will be images and the rest is supposed to be editable so they need to be created by layout creator.

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