Daily Maintenance Task Timeout

CMS Version

CMS 2.3.12 / MySQL 5.7.36

Player Type

DSCS9 Devices

Player Version

R206 / R217 Blend

Issue

The daily maintenance task never completes and times out. We have turned on debug level logging and filtered by Channel:CONSOLE, but we are still unable to see why the task is hanging. We have tried running the task manually from the console using php bin/run.php :task id:, but it seems to run quickly and return without errors.

Any ideas how to further troubleshoot the daily maintenance task?

As an update to our issue, we stepped thru the subroutines of the Daily Maintenance Task manually and determined that the ‘Tidy Cache’ function is causing the hang. When we comment out the Tidy Cache function, the Daily Maintenance Task completes successfully.

Any tips or pointers on where to troubleshoot from here would be much appreciated.

Thanks Xibo Community!

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