Content downloading issue

HI sir,
i am facing a problem that is,
when i register a display through wifi everything is working content is downloading but when i put that display on ethernet(already registered display on wifi)
it can’t able to download content on the display …

is there any solution for that thing?

Thanks!

Sounds like either your device’s ethernet doesn’t work, or it connects you to a different network to the wifi, and that network doesn’t have access to the CMS.

Happened with me too everything works fine except downloading… thanks alex your solution worked

If you are encountering problems downloading files from your Box the proper Access Level for that collaborative folder to download the file.You can use this trusted source to know more about this kind of problem and then solution to it.