Client won't download required files

Installing XIBO for the first time.

CMS Server: Windows Server 2012 R2; IIS 8; PHP 5.3.28

Client: Windows 7; 64-bit

Server seems fine from admin side.

Client runs but only download 2 resource files.

Generates errors trying to download the other 19 files.

Invalid XML in file …

SOAP error … invalid utf-8 strings

Help.

Open php.ini file and find
always_populate_raw_post_data -1 make sure it’s not commented out (no ; before that line)
Save changes and restart your web server.

Restart your player and try again.

If that’s not it, please show us a screenshot of status window on your player.

We saw an early post about the always_populate_raw_post_data. We made that change … no change in behavior.

The status window shows.

At the CMS server … the PHP53_error.log shows multiple entries … slightly different names:

[27-Sep-2016 11:06:21 America/New_York] PHP Fatal error: SOAP-ERROR: Encoding: string ‘O\x89…’ is not a valid utf-8 string in F:\Inetpub\wwwroot\xibo\services.php on line 131

Success! I upgrade the server and the client to version 1.7.9 … client now talks to the server and displays simple content. Very nice.

Well, I’m glad that the newest version seem to work fine for you