# Canva on xibo 3.0.3

**URL:** https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342
**Category:** CMS Installation
**Created:** [December 8, 2021, 5:38pm UTC](https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342 "2021-12-08T17:38:23Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![gitthismoney](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/gitthismoney/32/5381_2.png) [@gitthismoney](https://community.xibo.org.uk/u/gitthismoney)
#### Post date: [December 8, 2021, 5:38pm UTC](https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342/1 "2021-12-08T17:38:23Z")

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To be completed by the original poster:

# CMS Version

3.0.3

# Installation Method

custom apache

# Operating System

centos 8

# Issue

hello i have a xibo 3 install but connecting to canva fails during registration

when trying to register the cms with canva, after entering the host name i get this error:

{“error”:0,“message”:“API configuration problem, consult your administrator”}

the following 500 error in apache logs  
Dec 8 09:37:38 projects httpd: [08/Dec/2021:09:37:38 -0800] x.x.x.x [xibo.domain.com](http://xibo.domain.com) - - GET /api/authorize/?state=b799b52385013f8477428d1bba6e4e7c&scope=&response\_type=code&approval\_prompt=auto&redirect\_uri=https%3A%2F%[2Fcanva.xibosignage.com](http://2Fcanva.xibosignage.com)%2Fcomplete&client\_id=718400e9797a08473e514074eb39ed57c7306826 HTTP/1.1 500 77 1578 506 - “[https://canva.xibosignage.com/](https://canva.xibosignage.com/)” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_15\_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.55 Safari/537.36” TLSv1.2 ECDHE-RSA-AES128-GCM-SHA256

i have tried re-registering using the [Register | Xibo Canva Connector](http://canva.xibosignage.com/register) link but does not change the result

appreciate any suggestions on a fix!

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### Author: ![natasha](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/natasha/32/18270_2.png) [@natasha](https://community.xibo.org.uk/u/natasha)
#### Post date: [December 9, 2021, 3:03pm UTC](https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342/2 "2021-12-09T15:03:02Z")

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Have you setup your encryption keys for the CMS API?

> <https://github.com/xibosignage/xibo-cms/blob/develop/docker/entrypoint.sh#L53-L59>

Ensure that you substitue the path to your CMS Library directory.

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### Author: ![gitthismoney](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/gitthismoney/32/5381_2.png) [@gitthismoney](https://community.xibo.org.uk/u/gitthismoney)
#### Post date: [December 9, 2021, 5:50pm UTC](https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342/3 "2021-12-09T17:50:50Z")

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> [@natasha](#):
>
> `php -r 'echo base64_encode(random_bytes(32)), PHP_EOL;' >> /var/www/cms/library/certs/encryption.key`

thank you for the suggestion, i completed the three lines substituting my own cms directory but when i attempt to connect after the result is the same…

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### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [March 10, 2022, 11:51pm UTC](https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342/4 "2022-03-10T23:51:18Z")

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