Can't get my layout to show on another screen

Get Help
1

Hi,

I’m trying out the cloud version of Xibo and ive tried changing the left offset to 1920 but I still get a black background screen playing on my main monitor and nothing on the 2nd monitor. If I remove the offset the mp4 video I have assigned to the layout plays.

Any help?

2

I assume both monitors are connected to the same PC and set as extended desktop?

If so, you will want to specify the width/height and offset in the display profile assigned to your display, then restart it and it should pick up the changes, if not, restart it again.

3

I thought I had tried that but will re-take a look. Our trial has run out is there any way to extend, so we can get this working and evaluate please.

Thanks

Tom

4

Assuming that you’re referring to the demo CMS Instance you had with Spring Signage, then I’m afraid that was already deleted - we keep the expired demo Instances for a month, after that they are automatically deleted.

Please feel free to order new demo CMS Instance in our Customer Portal.