Cannot see layouts anymore

To be completed by the original poster:

CMS Version

2.3.9 (Docker)

Player Type

Windows

Player Version

R258

Issue

Hi,

So I’ve had an issue with my Docker server and restored a previous backup of it. Since then, I can’t see layouts anymore (even with xibo_admin account) in the layout menu. Strangely, I can still see them in the schedule menu so luckily they’re not gone.

While debugging, I’ve found that the Chrome console shows the following error when loading the layout menu :

GET http://CMS_URL/layout?draw=1&columns%5B0%5D%5Bdata%5D=layoutId&columns%5B0%5D%5Bname%5D=&columns%5B0%5D%5Bsearchable%5D=true&columns%5B0%5D%5Borderable%5D=true&columns%5B0%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B0%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B1%5D%5Bdata%5D=layout&columns%5B1%5D%5Bname%5D=&columns%5B1%5D%5Bsearchable%5D=true&columns%5B1%5D%5Borderable%5D=true&columns%5B1%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B1%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B2%5D%5Bdata%5D=function&columns%5B2%5D%5Bname%5D=publishedStatus&columns%5B2%5D%5Bsearchable%5D=true&columns%5B2%5D%5Borderable%5D=true&columns%5B2%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B2%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B3%5D%5Bdata%5D=&columns%5B3%5D%5Bname%5D=description&columns%5B3%5D%5Bsearchable%5D=true&columns%5B3%5D%5Borderable%5D=true&columns%5B3%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B3%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B4%5D%5Bdata%5D=function&columns%5B4%5D%5Bname%5D=duration&columns%5B4%5D%5Bsearchable%5D=true&columns%5B4%5D%5Borderable%5D=true&columns%5B4%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B4%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B5%5D%5Bdata%5D=function&columns%5B5%5D%5Bname%5D=&columns%5B5%5D%5Bsearchable%5D=true&columns%5B5%5D%5Borderable%5D=false&columns%5B5%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B5%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B6%5D%5Bdata%5D=&columns%5B6%5D%5Bname%5D=layoutId&columns%5B6%5D%5Bsearchable%5D=true&columns%5B6%5D%5Borderable%5D=true&columns%5B6%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B6%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B7%5D%5Bdata%5D=owner&columns%5B7%5D%5Bname%5D=&columns%5B7%5D%5Bsearchable%5D=true&columns%5B7%5D%5Borderable%5D=true&columns%5B7%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B7%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B8%5D%5Bdata%5D=groupsWithPermissions&columns%5B8%5D%5Bname%5D=&columns%5B8%5D%5Bsearchable%5D=true&columns%5B8%5D%5Borderable%5D=true&columns%5B8%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B8%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B9%5D%5Bdata%5D=function&columns%5B9%5D%5Bname%5D=status&columns%5B9%5D%5Bsearchable%5D=true&columns%5B9%5D%5Borderable%5D=true&columns%5B9%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B9%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B10%5D%5Bdata%5D=function&columns%5B10%5D%5Bname%5D=enableStat&columns%5B10%5D%5Bsearchable%5D=true&columns%5B10%5D%5Borderable%5D=true&columns%5B10%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B10%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B11%5D%5Bdata%5D=createdDt&columns%5B11%5D%5Bname%5D=&columns%5B11%5D%5Bsearchable%5D=true&columns%5B11%5D%5Borderable%5D=true&columns%5B11%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B11%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B12%5D%5Bdata%5D=modifiedDt&columns%5B12%5D%5Bname%5D=&columns%5B12%5D%5Bsearchable%5D=true&columns%5B12%5D%5Borderable%5D=true&columns%5B12%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B12%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B13%5D%5Bdata%5D=function&columns%5B13%5D%5Bname%5D=&columns%5B13%5D%5Bsearchable%5D=true&columns%5B13%5D%5Borderable%5D=false&columns%5B13%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B13%5D%5Bsearch%5D%5Bregex%5D=false&order%5B0%5D%5Bcolumn%5D=1&order%5B0%5D%5Bdir%5D=asc&start=0&length=10&search%5Bvalue%5D=&search%5Bregex%5D=false&layoutId=&layout=&tags=&userId=&ownerUserGroupId=&activeDisplayGroupId=&retired=0&layoutStatusId=1&showDescriptionId=3&mediaLike=&_=1630488982238 net::ERR_EMPTY_RESPONSE

The interesting bit being “net::ERR_EMPTY_RESPONSE”.

Can someone help me ?

Same issue with the “users” menu (even the console throws the same error). I’ve also noticed that when a table is empty we got “No data available in table”, in my case for layouts/users this message is not displayed, I can only see the table headers and that’s it.

Nevermind, the issue is gone now. Don’t really know what might have happened here …

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